Part Time Weekend Concierge

Company: Bishop Gadsden
Location: Charleston
Posted on: April 28, 2024

Job Description:

Concierge Part Time, Weekends-- Starting pay at $15.30/hr!
Bishop Gadsden, located on James Island, SC is searching for a part-time Concierge!--Located on James Island, we are a not-for-profit, faith-based retirement community, affiliated with the Episcopal Church. Bishop Gadsden is known as the Southeast's leading life care retirement community. We are located just 10 minutes from downtown Charleston!
The primary purpose of our Concierge is to provide exceptional customer service while directing all incoming calls to proper parties, taking and distributing messages, greeting and directing all visitors and being available to assist residents during working hours. The Concierge position is multifaceted and multifunctional as the central point of contact for residents and guests including making everyone feel welcome and presenting a positive image of the Bishop Gadsden Community.----
Hours:--
Friday Shift-12:30pm to 7pm
Saturday/Sunday Shift (rotating shifts)-8:30am to 2p, 2pm to 7pm
A Typical Day:

• 
  
• Greet and direct walk-in visitors, making all who come in feel welcome and important and presenting a positive image of the Bishop Gadsden Community
  
• Assist residents, visitors, and staff with information, directions and other inquiries of a general nature, and know when (and to whom) to direct inquiries requiring specialized attention.
  
• Uphold a respectful and courteous demeanor
  
• Maintain a thorough knowledge of the activities calendar and schedule including details of special functions, e.g. holiday parties, special speakers, etc.
  
• Notify and track staff/resident packages, prescriptions, and flower deliveries
  
• Maintain an overall knowledge and understanding of general operating procedures, marketing information and practices, staff member's names, title and responsibilities
  
• Respect and adhere to HIPAA Regulations and the Bishop Gadsden Residents' Rights policy; maintain resident confidentiality
  
• Assist with special projects and accept additional duties as necessary in a cooperative manner as assigned by supervisor
  
• Answer telephone promptly and route calls to the appropriate department/residence or take messages as necessary
  
  What We Need From You:
  
  • 
    
  • High school diploma
    
  • Proficient with Microsoft Office Suite and ability to learn other computer programs
    
  • Must be able to operate a multi-line telephone system
    
  • Must be able to communicate clearly and effectively and able to read, write and follow written and verbal directions in English
    
  • Must possess exceptional communication, administrative, and public relations skills and able to maintain a pleasant manner under pressure or with a high degree of interruption
    
  • Ability to interact with residents and their families as well as staff with tact and courtesy, while maintaining the confidentiality of the residents and the organization
    
  • Must possess basic problem-solving abilities to handle routine issues
    
  • Maintain a neat and orderly work station as well as safe work habits
    
  • Ability to sit, stand and walk for extended periods of time
    
  • Ability to lift and carry up to 50 lbs.
    
    What You Can Expect From Us:
    
    • 
      
    • Dental/Vision Insurance
      
    • Company Paid Basic Life Insurance and AD&D Policy
      
    • 401(k) Matching Retirement Plan
      
    • Generous Paid Time Off (PTO) and ability to cash in unused PTO
      
    • Free 24/7 TELADOC for team member and household
      
    • PayActiv (pay advancement) Enrollment
      
    • Wellness Programs and Facilities with discounts on personal training and massage therapy
      
    • Employee Assistance Program (EAP)
      
    • Scholarship Opportunities for Education and Student Debt Payoff
      
    • Community Caf-- / Employee onsite dining options
      
    • Free Onsite and close proximity parking
      
    • Free Working Advantage Entertainment Benefit Membership (exclusive entertainment discounts/special offers)
      JB.0.00.LN

Keywords: Bishop Gadsden, Charleston , Part Time Weekend Concierge, Hospitality & Tourism , Charleston, South Carolina