Travel Consultant
Company: Aspire Lifestyles
Location: Savannah
Posted on: May 9, 2024
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Job Description:
Do you have experience in the Travel, Airline or Hospitality
industry and a passion for guest services? Do you want to *build a
career* with a company that values work-life-balance, promotes from
within, and has a management team that is open to your ideas? Then
we want you to join our extraordinary team!Aspire Lifestyles
provides an opportunity to have the *stability and support* of a
worldwide industry leading concierge company, without the hassle of
a commission-based career, having to build your own clientele, or
working outside of your home.* *REMOTE - Work from Home
Opportunity** *Starting at $18.00/hr** *Full-time (up to 40 hrs a
week), 8-hour shifts, Permanent** *Benefits (after 30 days of
employment) including but not limited to:** Dental care* Extended
health care* Vision care* *401K with company match** *Paid time
off** *Career advancement opportunities** *Paid Training***MUST be
able to work Full Time.***MUST be able to work Afternoons and
Weekends.***No sales required.*We are currently looking for talent
to be available for full time variable schedules including
afternoons, evenings and weekends as required.Aspire Lifestyles is
a global leader and concierge industry pioneer with nearly 30 years
of experience that offers a unique opportunity to make memories for
our customers every day.As a Travel CSR, you would be responsible
for fulfilling travel specific requests for a *very high-profile
client program* via phone, email and/or chat.The successful
candidate will research, plan, and execute customized travel
experiences, through booking domestic and international flights,
car and/or hotel travel arrangements. At times, you may be required
to de-escalate a Card Members stress when unforeseen travel
situations arise. The Travel Consultant will use their knowledge to
help Card Members access their exclusive benefits, including how to
make the most of their Membership Reward points.Our *paid training*
program provides you with all the skills required to become a
travel expert. Your in-depth training will enable you to know where
and how to find the information needed to assist travelers with
their changing travel plans, such as trip cancellations,
re-bookings, and exchanges You will learn to troubleshoot customer
issues relating to the use of the travel website and expertly guide
customers as they navigate through the site.*Heres what you bring
to the team:** The passion to always put the Card Members
experience at the forefront of everything you do while maintaining
a positive and professional attitude.* Excellent geographical and
travel knowledge through professional or personal travel
experience.* Must be internet savvy and proficient in navigating
multiple systems simultaneously.* Able to work in a fast paced,
structured call center environment servicing customers through
inbound and outbound virtual channels (phone, chat, and email).*
Strong ability to communicateand write in a polished, educated, and
professional manner.*Please note that successful candidates must
meet the following criteria in order to Work from Home:** Must
provide a private at-home office space, with a lockable door, free
of distraction.* Must procure, set up, and maintain high speed
internet access with a minimum speed of*25 mbps download / 5 mbps
upload.** Wired internet connection (*cannot use Wi-Fi or Wi-Fi
Pods*) capable of continuously supporting excellent call quality
and high-speed response rate. Internet connection must be connected
to modem /router through hard cable/ethernet cord.* Satellite users
are prohibited and cannot be used due to the impact on call quality
and the stability of service.*Qualifications:** High school diploma
or equivalent is required; college experience is preferred.* Must
be able to complete a background check.* 2+ years of customer
service experience required preferably in a highly interactive
hospitality or travel related role is required.* 1 year of Call
Center experience is required.* Prior experience in the Hospitality
or Travel industries preferred._Aspire Lifestyles is committed to
ensuring accessibility for all persons with a disability and to
providing excellence in serving all customers including people with
disabilities. Accommodations are available on request for
candidates taking part in all aspects of the selection
process._INDUSJob Type: Full-timeBenefits:* 401(k) matching* Dental
insurance* Paid time off* Paid training* Referral program* Vision
insuranceSchedule:* 8 hour shift* Evening shift* Holidays* Weekends
as neededWork Location: Remoteby Jobble
Keywords: Aspire Lifestyles, Charleston , Travel Consultant, Professions , Savannah, South Carolina
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