Field Applications Specialist-Columbia,SC
Company: Disability Solutions
Location: Charleston
Posted on: May 3, 2024
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Job Description:
Roche fosters diversity, equity and inclusion, representing the
communities we serve. When dealing with healthcare on a global
scale, diversity is an essential ingredient to success. We believe
that inclusion is key to understanding people's varied healthcare
needs. Together, we embrace individuality and share a passion for
exceptional care. Join Roche, where every voice matters.The
PositionJob Facts:This is an exciting time to join Roche Support
Network. If you are passionate for problem solving then this is the
position for you! As a research-focused healthcare company, Roche
discovers, develops and provides innovative diagnostics and
therapeutic products and services that deliver significant benefits
to patients and healthcare professionals - from early detection and
prevention of diseases to diagnostics, treatment and treatment
monitoring. Roche is a successful company that can offer exciting
career opportunities. We encourage and support your development in
areas of your interest which will prepare you for the next level in
your career path. We know that people are responsible for our
success and we value our employees. Our commitment is to create a
work environment where feeling valued, respected, and empowered is
a daily experience.The Opportunity: The Roche Support Network group
is dedicated to providing exceptional support to customers. They
serve as the primary liaison and customer representative throughout
the implementation, correlation of Roche solutions, and ongoing
clinical application support. Their responsibilities include
planning and coordinating implementation, providing customized
customer training, and resolving issues that may arise throughout
the solution's life cycle. They act as advisors, analyzing customer
needs, driving efficiencies, and problem-solving independently.
Additionally, they identify opportunities for new system
consumables to increase sales revenue. This role requires advanced
knowledge, specific training, and certification, with the ability
to adapt to complex requirements and engage in marketing or product
development initiatives.The group also takes on project management
responsibilities and conducts business process reviews. They are
highly knowledgeable in a particular area, system, or equipment
related to technologically advanced instruments and scientific
applications. Their expertise allows them to provide in-depth
on-site advisory support, tailored to meet individual customer
needs based on an assessment of their personnel, organizational
structure, workflow, and equipment capabilities. They actively
contribute to maintaining and improving the quality system,
ensuring the achievement of quality objectives through their daily
actions. Overall, the Roche Support Network group plays a critical
role in delivering industry-defining support and driving customer
satisfaction.Territory:Columbia, SCTravel requirements:75%Who you
are:
Keywords: Disability Solutions, Charleston , Field Applications Specialist-Columbia,SC, Other , Charleston, South Carolina
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