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Receptionist/Administrative Assistant

Company: McKenna Agency, Inc.
Location: Charleston
Posted on: November 19, 2021

Job Description:

The McKenna Agency, Inc. is seeking to hire a receptionist. Insurance office experience is preferred. Duties of the job include: Create a positive first impression on behalf of the agency. Handle requests in a professional, accurate, and timely manner or direct clients to the proper person Perform clerical duties as assigned. Serve as receptionist and point of contact for all visitors to the office.ESSENTIAL FUNCTIONS & REQUIREMENTS:

  • Provide outstanding customer service and positive first impression as the face of the agency
  • Strong attention to detail, ability to multitask, and willingness to help are critical to the success of this position
  • Availability and punctuality are key components to this position and you may be required to arrive early or stay late on occasion
  • Unlock and lock doors in accordance with business hours
  • Make sure the entryway, waiting area, bathrooms and kitchen are kept clean, well-stocked, and presentable at all times
  • Answer phones to assist with customer requests, handle mail, email and faxes timely
  • Follow up on voicemail messages within 24 hours
  • Maintain compliance and follow record keeping procedures including proper file documentation for every contact and proper upkeep of agency management system's billing screen
  • Process payments and issue proof of coverage
  • Handle the bank deposit and remittance daily
  • Complete beginning of day for late pay calls
  • Complete exceptions report daily and send to producers
  • Conduct proper follow-up procedures to help retain accounts
  • In charge of marketing such as writing thank you cards to send to new business clients, birthday reminders, informing clients of office closings, etc.McKenna Agency, Inc. Mission Statement: The McKenna Agency, Inc. team is ethically committed to providing you with thoughtful, professional guidance and personalized service to enable you to establish and maintain control over your financial life. We commit to establishing a long-lasting client relationship with you through maintaining the highest standards of quality, professionalism and integrity. We specialize in providing insurance, retirement planning and business services to meet your needsJob Type: Full-timePay: $24,000.00 - $30,000.00 per yearBenefits:
    • 401(k)
    • Paid time offSchedule:
      • 8 hour shift
      • Monday to FridayEducation:
        • High school or equivalent (Preferred)Experience:
          • Customer service: 1 year (Preferred)Work Location: One location

Keywords: McKenna Agency, Inc., Charleston , Receptionist/Administrative Assistant, Administration, Clerical , Charleston, South Carolina

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