Practice Representative
Company: Georgia Eye Institute of the Southeast LLC
Location: Savannah
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Description: The Practice
Representative serves as a key liaison between Georgia Eye
Institute (GEI) and its patients, providers, and external partners.
This position ensures a positive patient experience by managing
front-office operations, patient interactions, and administrative
duties with efficiency and professionalism. Key Responsibilities:
Greet and assist patients, ensuring a welcoming and professional
environment. Schedule and confirm patient appointments,
coordinating with providers and clinic schedules. Verify patient
insurance information, collect copayments, and provide cost
estimates for procedures. Handle patient inquiries regarding
billing, insurance, and general practice policies. Maintain
accurate patient records in the electronic health record (EHR)
system. Process and manage referrals, authorizations, and prior
approvals as required. Assist in patient check-in and check-out
processes, ensuring timely and efficient service. Communicate with
providers, nurses, and technicians to ensure smooth patient flow
and care coordination. Support marketing and outreach efforts by
promoting GEI’s services to new and existing patients. Ensure
compliance with HIPAA and other regulatory requirements. Perform
other administrative duties as assigned by the Practice Manager.
Requirements: High school diploma or equivalent required;
associate’s or bachelor’s degree in healthcare administration or
related field preferred. Previous experience in a medical office,
ophthalmology practice, or healthcare setting preferred. Strong
customer service and interpersonal skills. Proficiency in
electronic health records (EHR) and medical billing systems.
Knowledge of insurance verification and prior authorization
processes. Excellent organizational skills and ability to multitask
in a fast-paced environment. Strong verbal and written
communication skills. Ability to work collaboratively with
patients, staff, and healthcare providers.
Keywords: Georgia Eye Institute of the Southeast LLC, Charleston , Practice Representative, Administration, Clerical , Savannah, South Carolina
