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Customer Content Marketing Manager

Company: Precisely
Location: Charleston
Posted on: August 6, 2022

Job Description:


This position is 100% remote and can be located anywhere in the United States.

Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 99 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely!

Precisely is looking for a passionate and motivated customer marketing manager to help bring our customers' stories to life and other programs that support their journey to data integrity. In this role, you will proactively look for customer proof points that support Precisely's data integrity brand promise and work across functions and with customers and vendors to get them written and approved for public consumption across marketing channels. You'll partner with stakeholders and industry experts to identify key messages and create compelling, on-brand customer focused content along the buyer's journey in support of sales.


You Will:

* Work with internal and external stakeholders to identify customer stories and develop content that illustrate how our solutions bring value to our customers.
* Write and edit materials in support of the content strategy including but not limited to case studies, press releases, blogs, webinars, event speakers, etc.
* Own customer editorial calendar and work in a proactive way to deliver content that works across various marketing and sales channels.
* Drive process improvements for operationalizing customer advocacy in the form of customer proof points, references and more.
* Devise and execute on other programs and channels that support the customer journey including but not limited to: customer communities, email campaigns and newsletters, virtual and physical events and more.
* Measure and report on results.


You Have:

* Bachelor's Degree in Communications, Marketing, English or related field.
* 5+ years experience in content or customer marketing role in B2B tech marketing.
* Experience working with sales and cross functional teams to identify content gaps, define requirements and execute on content strategy.
* Ability to build and maintain relationships with colleagues in other departments as well as manage consultants and vendors.
* Excellent written and verbal communication skills.
* Self-starter with strong organizational skills.

Keywords: Precisely, Charleston , Customer Content Marketing Manager, Advertising , Charleston, South Carolina

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