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Sr. Support Engineer with Security Clearance

Company: Spinvi Consulting LLC
Location: Charleston
Posted on: August 14, 2019

Job Description:

The Tier III Support Engineer is part of a 24x7x365 team that troubleshoots systems that include: Citrix XenApp, NetScaler, VMware vSphere, and other virtualization solutions. This is a fast paced team oriented position which provides technical support to military healthcare professionals around the world. A candidate should have solid understanding of virtualization technologies in an enterprise-level Windows environment. Roles and Responsibilities: Troubleshoot and administer Citrix, VMware, and Microsoft Server solutions
Provide installation support by assisting with upgrades, installing Service Packs/hotfixes, and resolving service requests
Provide phone and remote support to various customers running various virtualization technologies
Assist on internal and external projects
This includes the installation and configuration under the guidance and supervision of a technical lead
Support and maintain customer facing hosted environment
Swing Shift and Night Shift preferred (we have openings for morning/day/evening/night)
REQUIREMENTS
Required Experience: Minimum of 6 years of experience in installation and maintenance of Windows based systems or 1 year of experience with a BS degree in Engineering, Physics, Network Security, Information Systems or Computer Science.
Virtualization experience is preferred (XenApp/XenDesktop/VMware)
Individual must have the ability to troubleshoot technologies via phone and other remote tools
Secret Security Clearance
Security + Certificate Desired Skills:
Should be knowledgeable with Windows 2008, 2012, 2016, Active Directory, DNS, Group Policy, and security policies
Should be knowledgeable in networking, routers, firewalls and V-LANs
Strong verbal and written communication skills
Must be organized and detail-oriented
Must have a team player attitude
Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner

Keywords: Spinvi Consulting LLC, Charleston , Sr. Support Engineer with Security Clearance, Engineering , Charleston, South Carolina

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