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Manager, Web Platforms

Company: Blackbaud
Location: Charleston
Posted on: January 16, 2020

Job Description:

Location: Charleston (World Headquarters) - South Carolina - USA About Blackbaud:At Blackbaud, we're here to help good take over. We lead uniquely at the intersection point of technology and social good, providing cloud software, services, expertise, and data intelligence that empowers and connects people to drive impact for social good. We serve the entire social good community, which includes nonprofits, higher education institutions, K-12 schools, healthcare organizations, faith communities, arts and cultural organizations, foundations, companies, and the individual change agents who support them. With millions of users in 100+ countries, our vision is to power an Ecosystem of Good(R) that builds a better world.-- Our customers are passionate about making the world a better place, and we're inspired by the opportunity to help them raise resources, deliver programs, manage operations, and understand their outcomes.As Manager, Web platforms for Blackbaud, you will support the global marketing center of excellence delivering a leading online engagement experience and best-in-class marketing leveraging and strategic microsites that serve free-standing brands (ex. Blackbaud Institute, npEngage, etc.) This position reports to the Director of Digital Marketing.As a senior enterprise Website manager with a career track record of excellence in digital leadership, you'll work closely with a team of digital marketing professionals, web developers and vendors, responsible for: Informing strategy, standards, development and ongoing optimization of Blackbaud's global web properties, including and strategic microsites that serve free-standing brands (ex. Blackbaud Institute, npEngage, etc.)Partnering with Corporate IT, Engineering and Customer Ops on strategies and new innovations that will enhance the user experience, both for prospects and the logged in experience for Blackbaud's cloud customersAct as the point of contact for all stakeholder Web requests across the company including bug fixes, enhancements, and feature developmentDriving the process to scope and prioritize key platform enhancements and projectsPartnering with Corporate Marketing front-end developers and business analysts to lead and manage bi-weekly sprint cycles following agile methodologiesManaging subcontractors and third-party vendors related to the Platforms work stream - such as relationship management, deliverables and budgetLeading the definition and improvement of internal processes as they relate to and strategic microsites that serve free-standing brands. This Includes understanding business opportunities, understanding the front-end technical landscape, and defining solutions that will support the digital team in achieving their objectivesDeveloping and rolling out company-wide Web analytics program in partnership with Marketing Sciences team Experience: PMP certification, preferredAgile software development experience, preferredExperience with Sitefinity CMS or related enterprise CMSDeep understanding of multi-touch attribution models, e.g., full path, W model, preferredBachelor's Degree in a related field8 + years in digital marketing and managing enterprise Websites for B2B technology companies in a global contextAbility to demonstrate deep knowledge of Internet Marketing best practices that result in customer acquisition, retention and growth; Strong understanding of diverse channels that drive traffic and conversionExperience managing both Web developers and clients and/or stakeholdersDemonstrated experience in marketing sciences related to digital, including: omnichannel marketing, SEO, search marketing/AdWords, internet advertising, etc.Experience with web analytics tools Why you'll want to come work here: Our benefits are unmatched.---- Not only do we offer competitive salaries, 4 weeks paid time off, tuition reimbursement, and 401K match, we also provide endless community involvement opportunities to encourage our employees to give back, through our CSR programs like gift matching and volunteer for vacation.Blackbaud has been named to Forbes America's Best Employers for Diversity 2019, Forbes America's Best Midsize Employer 2019, and's Top Companies for Women Technologists 2018, we are rapidly growing and offer incredible opportunity for career advancement!We understand that people thrive in a culture focused on teamwork and purpose.-- That's why Blackbaud offers a tremendous company culture, encouraging open, collaborative working environments in all of our offices around the world, including; North America, Australia, the United Kingdom and Costa Rica. --We have proven that we are one of the best technology companies to work for.-- Blackbaud has been ranked Best Technology Company in Charleston, SC for the fourth year in a row, and ranked by BuiltIn Austin as one of the Best Places to Work in Austin, TX. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTubeBlackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Keywords: Blackbaud, Charleston , Manager, Web Platforms, Executive , Charleston, South Carolina

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