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Commercial Lines Account Manager/CSR

Company: Anderson Insurance Associates, Inc.
Location: Charleston
Posted on: May 16, 2022

Job Description:

A Commercial Lines Account Manager assists in the support and production of new commercial lines accounts and the retention of existing accounts. In addition to providing exceptional customer service, additional responsibilities for this position include, but are not limited to:

Secure and submit required renewal underwriting information.
Make customer requested changes or cancellations and process related change requests and confirmations.
Remarket and/or rewrite accounts to support client retention.
Round accounts by soliciting increases and expansions of coverage.
Quote and propose expansion business.
Process Certificates of Insurance.
Receive claims information and report claims to companies.
Make claims follow up with customers.
Properly document all account activity and client/company communication.
Anderson Insurance Associates is an employee-owned organization with over 40 years of service to South Carolina residents. Our benefits for all full-time team members include primary health insurance covered at 100%, Dental, Vision, 401(k) with employer contributions, commission share, profit share, Paid Time Off and sharing in the ownership of our organization.

Preferred five years of practical experience in similar position at an independent agency with underwriting and rating background; must have previous commercial Property & Casualty experience
Requires an ability to communicate orally and in writing with others to explain complex issues, receive and interpret complex information, and respond appropriately
Must be a self-starter with excellent time management and problem-solving skills
Must embrace a client-focused, team mentality
Must be proficient in MS Office tools and insurance management systems
Previous working knowledge of Applied Epic or similar insurance account management software is preferred
High School diploma required; Associate's and/or Bachelor's degree is preferred; additional insurance designations (CIC, CISR, etc.) are preferred
Must have an active South Carolina P&C license


Keywords: Anderson Insurance Associates, Inc., Charleston , Commercial Lines Account Manager/CSR, Executive , Charleston, South Carolina

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