Patient Access Manager

Company: HCA
Location: Charleston
Posted on: June 23, 2022

Job Description:

Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Submit your application today and find out what it truly means to be a part of a team. We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. Your benefits include 401(k), PTO, medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. In addition to base salary, this position is also eligible for an annual incentive. Incentive measures may include HCA financial performance, line of business financial performance, quality, operational indicators or performance goals. We are seeking a Manager of Patient Access for Trident Medical Center to ensure that we continue to provide all patients with high quality, efficient care. Trident Medical Center is a 321-bed major medical center providing a comprehensive range of services and specialties, including a 24-hour emergency room (ER) and a Level II Trauma Center. The hospital's offerings include an award-winning Heart Center, the South Carolina Institute for Robotic Surgery, the Trident Breast Care Center, and the Joseph M. Still Burn Clinicthe region's only outpatient burn clinic offering services to patients of all ages. Trident Medical Center offers critical care services and 24/7 access to hospitalists and intensivists. For more than 40 years, Trident Medical Center has proudly served patients and families in Berkeley, Charleston and Dorchester counties. As the Manager of Patient Access you will be responsible for assisting the Director in daily operations of all Patient Access functions and serves as the liaison between the Shared Service Center (SSC) and the facility. What you will do in this role: Perform patient registration function when needed to ensure wait times are kept to a minimum Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations. Ensure QA on registrations for all areas of Registration Provide continuous training for and communicates changes to existing employees Prepare payroll and completes monthly work schedules as needed to ensure adequate staffing levels Follow-up on patient complaints promptly Bachelors Degree in Business or related field required. Equivalent work experience may substitute education requirements. Minimum three years experience in related area with two of these years being healthcare management experience OR completion of the Parallon Manager Trainee Program. Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare, has been consistently named a Worlds Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities. Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: HCA, Charleston , Patient Access Manager, Executive , Charleston, South Carolina