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Vendor Operations Management Consultant. Sr

Company: Elevance Health
Location: Charleston
Posted on: January 25, 2023

Job Description:

Location: Hybrid/Remote in Charleston or surrounding West Virginia Area Hours: Standard Monday - Friday Working Hours Travel: 1-2X per month for meetings or as needed Position Overview: Responsible for managing the day-to-day vendor performance per contractual service level agreements and ensures vendor conformity to enterprise standards, operational processes, and management guidelines to ensure business goals are achieved for an enterprise function. How You Will Make an Impact:

  • Recommends and implements vendor parameters regarding vendor production and quality in support of business objectives
  • Provides subject matter expertise support in constructing performance-based, accountability-driven vendor/business partner agreements, statements of work and procedures as needed
  • Develops tracks, analyzes, and reports on operations metrics related to the outsourcing program success
  • Monitors vendor performance to ensure compliance with service level agreements and facilitates corrective action regarding performance issues to resolution with the vendor
  • May oversee a vendor work team that is focused on a specific function and is responsible for daily inventory management between the company's teams and the vendor operations teams
  • Facilitates the planning and implementation of the transition of new work items assigned to the vendor in support of strategic goals and budget
  • Participates in fact-based negotiations of vendor contracts to ensure most cost-effective terms Required Qualifications:
    • Requires a BA/BS degree in business or a related field; 7 - 10 years of vendor/relationship management, inventory management, contract management, process improvement, project /program management experience; or any combination of education and experience, which would provide an equivalent background. Preferred Qualifications:
      • West Virginia residency strongly preferred
      • Vendor Management Experience is a must
      • Project Management Experience is a must
      • Strong Microsoft Office Suite Experience strongly preferred
      • Healthcare experience is strongly preferred

Keywords: Elevance Health, Charleston , Vendor Operations Management Consultant. Sr, Executive , Charleston, South Carolina

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