Front Office Manager
Company: Residence Inn Charleston Airport
Location: North Charleston
Posted on: March 18, 2023
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Job Description:
When you're an Atrium Associate, you're a part of a crucial
workforce providing the ultimate 'Home Away From Home' for our
guests. We know that it takes a lot of time and effort to provide
these exceptional experiences, so we reward your efforts with a
competitive compensation plan and other benefits and perks that
allow you to offer your best to our guests. These benefits
include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton
properties
- 401k Plans
- Medical Insurance
-Other property specific benefits
Plus, we make sure you can grow your career the way you want to
through Internship programs, training and development and over 80
hotels that offer incredible opportunities for career driven
associates.
Hotel:
North Charleston Residence Inn
Front Office Manager
Full time
Starting Pay $40,646
Work Performed:
The Front Office Manager will be tasked with the following duties,
responsibilities, and assignments:
- Manage direct reports by ensuring Associates understand
employment practices, recommending employment decisions and
corrective action, supporting performance management, and
implementing discipline
- E nsur e that Associates are meeting guest needs and
appropriately responding to any guest concerns and escalating as
appropriate ;
- Creat e a best-in-class guest experience by engaging with guests,
providing friendly courteous service, anticipating guest needs,
increasing guest loyalty, and maintaining relationships;
- Coordinat e activities with other departments to ensure that
services are provided in an efficient and timely manner ;
- Ensur e financial goals of the department and the hotel are being
met by managing labor costs; controlling expenses for supplies and
equipment, and determining revenue-driving initiatives;
- Perform or assist with cleaning duties as necessary ensuring the
hotel is achieving Cleanliness A ssured S tandards ;
- Evaluat e and recommend revenue driving initiatives and monitor
revenue performance ;
- Recommend and implement approved changes that could improve
service and increase operational efficiency ;
- Ability to serve as Manager on Duty; and
- Any and all other work as required to complete the primary
purpose of the position.
Required Prior Experience:
Minimum 2 years of hospitality, front desk experience,
Minimum 2 years of prior supervisory experience
__________________________________________________
Actual compensation packages are based on a wide array of factors
unique to each candidate, including but not limited to skill set,
years & depth of experience, certifications and specific office
location. This may differ in other locations due to cost of labor
considerations.
Atrium Hospitality provides equal employment opportunities to all
employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws. This policy applies to all terms and
conditions of employment, including recruiting, hiring, placement,
promotion, termination, layoff, recall, transfer, leaves of
absence, compensation and training.
Atrium Hospitality brinda igualdad de oportunidades de empleo a
todos los empleados y aplicantes de empleo y proh--be la
discriminaci--n y el acoso de cualquier tipo sin distinci--n de
raza, color, religi--n, edad, sexo, origen nacional, estado de
discapacidad, gen--tica, estado de veterano protegido, orientaci--n
sexual, g--nero de identidad o expresi--n, o cualquier otra
caracter--stica protegida por las leyes federales, estatales o
locales. Esta pol--tica se aplica a todos los t--rminos y
condiciones de empleo, incluido el reclutamiento, la contrataci--n,
la colocaci--n, la promoci--n, la terminaci--n, el despido, el
retiro, la transferencia, las licencias, la compensaci--n y la
capacitaci--n.
Notice of candidate Privacy Rights:
http://https://atriumhospitality.com/privacy-policy/
Keywords: Residence Inn Charleston Airport, Charleston , Front Office Manager, Executive , North Charleston, South Carolina
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