Operations and Sustainment Manager with Security Clearance
Company: ASRC Federal
Posted on: December 7, 2018
ASRC Federal Data Network Technologies has an excellent opportunity for a Technical Manager specialized in the area of Operations and Sustainment to join our team in Charleston, SC.-- * Directly manage and provide day-to-day oversight of employees and subcontractors (team of 20 developers, engineers and testers) who support sustainment and development activities for various Defense Health production products * Work with Government Leads to set priorities and schedule deliverables for major software releases and follow-on patches * Provide hands-on technical support and subject matter expertise to aide in strategy and/or resolution of critical, technical issues as they arise * Define, implement and oversee processes for 24*7 production support for the DMIX suite of applications, which includes defining and managing to service level agreements (SLAs), providing timely planned and unplanned outage notifications, and conducting impact assessments for production changes * Ensure production servers are patched and up to the latest patch levels in accordance with DoD Information Assurance (IA) mandates and policies * Oversee application performance monitoring using application monitoring tools (e.g., AppDynamics), provide guidance to development teams on ways to modify code to resolve application bottlenecks, and brief leadership on related plans of action and milestones * Plan the development and deployment schedule for assigned products * Provide strategic direction on the selection, implementation, and use of DevOps tools including Ansible Tower * Assist in troubleshooting to resolve production issues, guide team and other contractors in root cause analysis, and prepare After Action Reports (AARs) to leadership * Oversee production validation testing and performance turning to ensure systems are performing as expected and agreed upon SLAs * Work with external vendors to create and track trouble tickets as needed -- --AFHCM -- ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law. Secret
Keywords: ASRC Federal, Charleston , Operations and Sustainment Manager with Security Clearance, Executive , Charleston, South Carolina
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