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Associate Director, Regional Sales Manager

Company: Delaware Life
Location: Charleston
Posted on: May 19, 2019

Job Description:

Clear Spring Health

Associate Director, Regional Sales Manager

Location: Georgia or South Carolina

Clear Spring Health is part of Group One Thousand One ("Group1001"), a customer-centric insurance group whose mission is to make insurance more useful, intuitive and accessible so that everyone feels empowered to achieve financial security. Clear Spring Health is dedicated to helping seniors protect their health and well-being by providing Medicare Advantage plans in select counties of Colorado, Illinois, North Carolina, and Virginia, plus Georgia and South Carolina through our affiliate, Eon Health (redirects to Eon)..

Group1001 is on a mission to empower consumers. Our family of companies share a common goal: giving people more control over their money, making it easier for them to do businesses with us, and creating more opportunities for them to see value every day.

Group1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture.

One of the goals for Group1001 is to foster a great culture. Group1001 will continue to build a culture that emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets, employees.

Job Summary

Accountable for driving and achieving company defined distribution channel sales goals and objectives. Responsible for the execution of Clear Spring Health's market strategy impacting the recruitment, onboarding, engagement, production, and compliance adherence of our FMO distribution model and its independent agent base within a single state.

Main Accountabilities


  • Responsible for meeting established health plan broker sales goal through management of assigned block of agents.
  • Prospects for and recruits new agents through collaboration with National and Direct agency relationships or through agent marketing activities targeted direct to the agents.
  • Assures appropriate market coverage through management of agent recruiting activities.
  • Responsible for identifying and developing local preferred agents to support the attainment of health plan goals.
  • Responsible for onboarding new agents by supporting their navigation of contracting, certification, and training requirement.
  • Provides leadership for all broker training, recertification, and testing through face-to-face, individual, and group meetings and web-based resources. Proactively develops agent activation.
  • Strategy should utilize the deployment of various tactics such as face-to-face, telephonic, and written communication methods and information management. Responsible for ongoing individual agent management.
  • Responsible for ensuring agent adherence to all CMS and Clear Spring Health guidelines. Monitors compliance with state, federal, and health plan regulatory requirements. Reports all implementations and corrections to health plan management.
  • Coordinates response to broker-related complaints. Investigates documents and retrains brokers as necessary. Recommends termination of broker relationship with company as appropriate. Coordinates with the appropriate customer service and health plan resources to support broker activities.
  • Verifies and validates broker commission payments. Ensures broker commission payments are submitted for payment. Resolves issues and inquiries related to commissions from health plan and brokers.

    Qualifications:

    BACKGROUND/EXPERIENCE

    • Minimum 3 years sales and/or broker sales experience required
    • Medicare Health Plan Sales management experience required
    • Prior Medicare Health Plan knowledge
    • Travel up to 50% time as needed
    • Medicare Certified/Licensed
    • Excellent written and verbal communication and presentation skills
    • Ability to use standard corporate software packages and corporate applications.
    • Ability to communicate effectively with all levels of management

      EDUCATION

      • Bachelor's degree or equivalent experience

        LICENSES AND CERTIFICATIONS

        • Insurance/Medicare is desired
        • Insurance/Life and Health Insurance License is desired

          FUNCTIONAL EXPERIENCES

          • Functional - Marketing/Competitive intelligence/1-3 Years
          • Functional - Marketing/Strategy development/4-6 Years
          • Functional - Sales & Service/Individual sales/4-6 Years

            TECHNOLOGY EXPERIENCES

            • Technical - Desktop Tools/Microsoft Outlook/7-10 Years/End User
            • Technical - Desktop Tools/Microsoft PowerPoint/4-6 Years/End User

Keywords: Delaware Life, Charleston , Associate Director, Regional Sales Manager, Executive , Charleston, South Carolina

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