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Director of Ticketing

Company: Charleston Tennis LLC
Location: Charleston
Posted on: June 15, 2019

Job Description:

Ticketing experience is required. Duties and Responsibilities-----------Utilize Ticketmaster systems (Archtics and Host) to complete all aspects of ticket operations.---------Responsible for accurate creation of all events and plans for the Volvo Car Open and Volvo Car Stadium concert series.-----------Responsible for the setup, invoicing and fulfillment of all Volvo Car Open ticket renewals.-----------Serve as primary contact with event promoters in building, modifying, and reviewing all event audits and manifests.-----------Manage daily sales operations for Volvo Car Open and Volvo Car Stadium events-----------Provides ticket sales update reports to staff as needed.-----------Develop relationships with Volvo Car Open box seat and suite holders to provide high level customer service and enhance on-site ticket holder experience.-----------Manage Volvo Car Open ticket printing and mailing, with volunteer assistance.-----------Work daily with marketing team to develop ticket campaigns, promotional plans and sales strategies for the Volvo Car Open.------------------------------------------------------------------------------------------------------------------------------.---------Attend community events to create event awareness and increase drive market sales.-----------Maintain communication with operations concerning Volvo Car Stadium event seating and security staffing needs.-----------Oversees the training, scheduling and management of ticket office staff.---------Oversees cash management related to ticketing operations, including accurate and timely accounting of cash and timely deposits.---------On event days, coordinate accurate and timely ticket sales and information for show settlements. Qualifications-----------Knowledge of ticketing system is vital to this position.-----------Knowledge of Ticketmaster and Archtics, preferred.-----------Management skills to create positive and efficient work environment is essential.-----------Must be proficient in standard office suite computer software and have strong verbal and written communication skills. Special--RequirementsPatience and the ability to develop a positive relationship with customers, as well as having a problem-solving approach are required. This position includes some evening, weekend, and holiday hours; and night of show settlements.

Keywords: Charleston Tennis LLC, Charleston , Director of Ticketing, Executive , Charleston, South Carolina

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