CharlestonRecruiter Since 2001
the smart solution for Charleston jobs

FT Assistant Customer Service Manager - Food Lion

Company: Food Lion, LLC
Location: Charleston
Posted on: July 13, 2019

Job Description:

Job Number 19-****** Post Date 06/27/2019 Job Title FT Assistant Customer Service Manager - Food Lion Positions Available 1 Operating Company Food Lion Full/Part Time Status Full-Time FLSA Status Non-Exempt (Hourly) Address 1291 FOLLY ROAD City CHARLESTON State SC Description Job Title: FT Assistant Customer Service Manager - Food Lion Job Location: Primary Purpose: Manage customer service on the Front End. Operate the Front End according to front end standard practice and in compliance with policies, security measures and regulations. Achieve business goals while fostering an environment that produces high levels of customer satisfaction and associate moral. Maximize sales by providing extraordinary customer service and minimize shrink through proper utilization of standard practices. Duties and Responsibilities: In the absence of the Customer Service Manager, supervise the performance of all duties and responsibilities of all Front End Associates Manage the Front End during designated hours a minimum of three days a week per standard practice guidelines Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service Serve as a model for customer service and instills this value in all associates Manage and achieve Food Lion service standards as delegated by the Customer Service Manager Maintain an efficient and productive Front End operation Support the achievement of budgeted financial and operating results for the Front End Ensure Front End schedules are written to provide extraordinary customer service at all times per standard practice guidelines Understand and follow all company, Front End, Food Safety and Workplace Safety standard practice and policies Ensure that all advertising and sales promotion materials applicable to the Front End are properly utilized Observe and correct all unsafe conditions that could cause associate or customer accidents Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty Monitor shrink and ensure that inventory and moneys are accounted for; provide coaching for associates to recognize and prevent losses Ensure compliance with local, state and federal regulations Provide recognition of accomplishments and offer coaching when necessary Train and develop Office Assistants and Cashiers Ensure office functions are completed accurately and on time Communicate all cash variances to the Customer Service Manager Research over/short discrepancies as reported by the Food Lion Customer Support Center on the weekly over/short report, report updated information or variances to the Customer Service Manager/Store Manager and Store Sales Accounting if necessary Ensure Front End associates operate registers and serve customers in accordance with established policies and procedures Maintain proper knowledge of all sales associate register functions and Front End accounting services which include all Office Assistant functions In the absence of the Customer Service Manager, maintain Front End equipment and place service calls in an efficient manner Successfully complete Computer Based Training (CBT) and Training Aid courses Perform all other duties and projects as assigned Requirements Qualifications: A high school graduate or equivalent preferred Excellent interpersonal, organizational, communication and customer service skills Must be able to perform the job duties and responsibilities of Office Assistant Good understanding of store operations preferred Ability and willingness to learn multiple tasks and technical requirem nts of the job Ability to use technical information to solve problems Ability to lead and direct others Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements: Ability to use computers and other communication systems required to perform job functions Ability to push or pull up to 2000 pounds using a pallet jack Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Pull or push up to 75 lbs. on occasion Stand 100% of the time, frequently walking short distances Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners Perform repetitive hand and arm motions Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check ID cards, checks, invoices and other written documents Apply On-line Apply On-line

Keywords: Food Lion, LLC, Charleston , FT Assistant Customer Service Manager - Food Lion, Executive , Charleston, South Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


IP and Visio Management (IPVM)
Description: The qualified IP and Visio Management t must be self-motivated, transparent, dependable, responsible,
Company: Spinvi
Location: Charleston
Posted on: 07/16/2019

Current College Students - Tutor Director - Part Time, REMOT
Description: About the RoleWe are looking for a full-time Tutor to start or grow a tutoring business within the Clark network. You will have a chance to work with our team of experts to build a scalable tutoring business (more...)
Company: Clark
Location: Charleston
Posted on: 07/14/2019

FT Center Store (Grocery) Manager- Food Lion
Description: Job Number 19- Post Date 06/20/2019 Job Title FT Center Store Grocery Manager- Food Lion Positions Available 1 Operating Company Food Lion Full/Part Time Status Full-Time FLSA Status Non-Exempt (more...)
Company: Food Lion, LLC
Location: Savannah
Posted on: 07/16/2019


Executive Director
Description: Evelyn Wilson, Inc. has been retained by ELEVATE Savannah to lead the search efforts for this position, no third party calls please. Title: Executive DirectorReports to: Board of DirectorsSalary: (more...)
Company: ELEVATE Savannah
Location: Savannah
Posted on: 07/14/2019

Automotive Tool Sales / Route Manager - Full Training
Description: Build a Great Career and a Great Life.Automotive Job title: Automotive Tool Sales / Route Manager - Full TrainingFeel the freedom independence of managing your own protected route selling our National (more...)
Company: Mac Tools
Location: Savannah
Posted on: 07/16/2019

RELOCATE! Lead Software Engineer - Workday/Financial Management
Description: RELOCATE Lead Software Engineer - Workday/Financial Management br If you are a Lead Software Engineer with Financial Management technology experience, please read on br br Lead Software Engineer (more...)
Company: CyberCoders
Location: Charleston
Posted on: 07/14/2019

Project Manager
Description: We are looking for a positive, energetic, creative person to join our team as a project
Company: Smithworks Creative Arts, LLC
Location: Charleston
Posted on: 07/16/2019

Product Manager
Description: Ceterus is here to empower small business entrepreneurs. Our focus on driving small business success pairs a rich understanding of accounting and financial analysis with an emphasis on development of (more...)
Company: Ceterus
Location: Charleston
Posted on: 07/16/2019

Human Resources Manager
Description: Responsible for communications with hiring managers regarding employment needs, priorities, and approvals. Conduct pre-employment interviews, pre-employment testing and new hire processing. Previous Human (more...)
Company: Belmond
Location: Charleston
Posted on: 07/16/2019

Sales Manager
Description: Responsible for learning the hotel s brand and strategy Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience Manage business (more...)
Company: Schulte Hospitality Group
Location: Savannah
Posted on: 07/16/2019

Log In or Create An Account

Get the latest South Carolina jobs by following @recnetSC on Twitter!

Charleston RSS job feeds