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Medical Technology - Installation Supervisor - 100% Nationwide Travel

Company: Hill-Rom
Location: Charleston
Posted on: October 12, 2019

Job Description:

Hillrom is a $2.8B leading worldwide manufacturer and provider of medical technologies and related services for the health care industry, including patient support systems, safe mobility and handling solutions, non-invasive therapeutic products for a variety of acute and chronic medical conditions, medical equipment rentals, surgical products and information technology solutions. Hillrom's comprehensive product and service offerings are used by health care providers across the health care continuum and around the world in hospitals, extended care facilities and home care settings to enhance the safety and quality of patient care.
DescriptionJOB SUMMARY:
The installation supervisor is leadership role with management authority to installation technicians. The supervisor will lead the hiring process, performance management, oversees work distribution and administer discipline to employees. The installation supervisor will effectively communicate with the local sales, project managers and customers to ensure operational efficiency, effectiveness, and meet or exceed implementation objectives. The installation supervisor is expected to develop new hires and take progressive steps in improving installation quality.

ESSENTIAL DUTIES AND RESPONSIBILITIES: - Other duties may be assigned
Work with Implementation Manager, Project Managers, Sales, Service Team and /or the Customer to resolve issues and improve implementation. May be required to backfill installation technician on an occasional basis. 100% field based and travel to various projects on a weekly basis.

Direct installation technician supervision
o Manage schedules for work, various shifts, on-call, and vacation. Monitor installation workload and oversee resource scheduling
o Responsible for new installation technician hiring process (interview, training, development, etc)
o Coordinate escalated daily work assignments, oversee and engage in installation activities.
o Ensure technicians properly complete and timely submit installation records to ensure regulatory compliance
o Participate in team goals and provide measurable results.
o Field audit installations to ensure quality outcomes.

Quality Installations:
o Audit installation metrics to ensure optimal quality
o Review part shipment trending to support continuous improvement analysis
o Root Cause and countermeasure deployment to Implementation manager.
o Promote a clean and safe work environment, including on-site 5S activities.

Safety:
o Safety training, meeting and medical testing requirements are kept up-to-date; ensure that standard work is followed.
o Promote a pro-active approach towards safety, health, and quality in compliance with all company, governmental and customer regulations.

Manage Costs:
o Track and oversee outsourced rental and labor expenses
o Manage parts spending and inventory to meet installation needs.
o Identifies process improvement opportunities

All other duties assigned.


#INDHR
QualificationsQUALIFICATIONS AND SKILLS:
o Bachelor's degree or equivalent work experience
o Ability to use computer to perform assignments including proficient use of required software programs including MS Word, MS Excel.
o Strong customer orientation with excellent people skills
o Good written and verbal communications skills
o Effective problem solver
o Proactive mentality with a desire to continuously improve department and processes
o Detail oriented
o Agile learner with willingness and gain technical product knowledge
o Demonstrates a high degree of initiative
o Exhibit excellent time management, verbal and written communication skills.
o Demonstrates a pro-active approach towards safety, health, and quality in compliance with all company, governmental and customer regulations.

PHYSICAL REQUIREMENTS:

Must meet requirement of installation technician.
o Able to lift/carry up to 50 lbs.
o Able to push/pull up to 50 lbs.
o Bend/Twist
o Stand/walk for extended periods of time
o Please refer to the Essential Duties and Responsibilities.

NOTE: The inability to perform any of the following physical requirements does not preclude an applicant from consideration unless, following an individualized analysis, it is determined that the physical requirement is an essential job function and the applicant is unable to perform such function with or without reasonable accommodation

At Hill-Rom, we strive to build a diverse work force through equal opportunity employment that embraces and leverages the differences each individual has to offer. This job description is only a summary of the typical functions of the job and not intended to be an exhaustive list of all job responsibilities, tasks and duties.
Equal Opportunity Employer
M/F/D/V
Hillrom is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity

Keywords: Hill-Rom, Charleston , Medical Technology - Installation Supervisor - 100% Nationwide Travel, Healthcare , Charleston, South Carolina

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