Customer Service Representative - 2nd Shift

Company: Total Quality Logistics (TQL)
Location: Charleston
Posted on: November 19, 2021

Job Description:

About the role:As a Customer Service Representative for TQL, you will be the go-to support for a dedicated Sales Representative. You will play a critical role in overseeing administrative duties, organizing the account, and maintaining a high level of customer service to continuously exceed our customers' expectations.What's in it for you:

• Up to $17.50/hr + $1,000 annual bonus potential
• Paid relocation to any TQL office
• Up to $5,000/yr in tuition reimbursement
• Advancement opportunities with structured career paths and mentoring sessions
• We win wherever we go - Voted a 2019 and 2020 Fortune 100 Best Companies to Work ForWhat you'll be doing:
  • Provide support to a dedicated Sales Rep
  • Schedule appointments and provide updates on shipments
  • Assist with billing and payment responsibilities as needed
  • Input and process accurate shipment data in our state-of-the-art systems
  • Communicate with our shippers, receivers and transportation partners to ensure smooth pickups and deliveriesWhat you need:
    • 1+ year of customer service experience
    • Excellent telephone and communication skills
    • Outstanding organizational skills and attention to detail
    • Hall of Fame work ethic and ability to learn at rapid speed
    • Basic computer skills including some knowledge of Microsoft Excel
    • Ability to thrive and concentrate in a fast-paced open office environment

Keywords: Total Quality Logistics (TQL), Charleston , Customer Service Representative - 2nd Shift, Hospitality & Tourism , Charleston, South Carolina