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Customer Service Coordinator - Entry Level

Company: Tql
Location: Charleston
Posted on: November 22, 2021

Job Description:

About the role:As a Customer Service Coordinator for TQL, you will be the go-to support for a dedicated Sales Representative. You will play a critical role in overseeing administrative duties, organizing the account, and maintaining a high level of customer service to continuously exceed our customers' expectations.What's in it for you:

  • Up to $15.50/hr + $1,000 annual bonus potential
  • Paid relocation to any TQL office
  • Up to $5,000/yr in tuition reimbursement
  • Advancement opportunities with structured career paths and mentoring sessions
  • We win wherever we go - Voted a 2019 and 2020 Fortune 100 Best Companies to Work ForWhat you'll be doing:
    • Provide support to a dedicated Sales Representative
    • Schedule appointments and provide updates on shipments
    • Assist with billing and payment responsibilities as needed
    • Input and process accurate shipment data in our state-of-the-art systems
    • Communicate with our shippers, receivers and transportation partners to ensure smooth pickups and deliveriesWhat you need:
      • 1+ year of customer service experience preferred
      • Excellent telephone and communication skills
      • Outstanding organizational skills and attention to detail
      • Hall of Fame work ethic and ability to learn at rapid speed
      • Basic computer skills including some knowledge of Microsoft Excel
      • Ability to thrive and concentrate in a fast-paced open office environment

Keywords: Tql, Charleston , Customer Service Coordinator - Entry Level, Hospitality & Tourism , Charleston, South Carolina

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