Customer Service Coordinator - Entry Level

Company: TQL
Location: North Charleston
Posted on: January 13, 2022

Job Description:

About the role:
As a Customer Service Coordinator for TQL, you will be the go-to support for a dedicated Sales Representative.You will play a critical role in overseeing administrative duties, organizing the account, and maintaining a high level of customer service to continuously exceed our customers expectations.


Whats in it for you:

• 
  
• Up to $15.50/hr + $1,000 annual bonus potential
  
• Paid relocation to any TQL office
  
• Up to $5,000/yr in tuition reimbursement
  
• Advancement opportunities with structured career paths and mentoring sessions
  
• We win wherever we go Voted a 2019 and 2020 Fortune 100 Best Companies to Work For
  
  
  
  What youll be doing:
  
  
  • 
    
  • Provide support to a dedicated Sales Representative
    
  • Schedule appointments and provide updates on shipments
    
  • Assist with billing and payment responsibilities as needed
    
  • Input and process accurate shipment data in our state-of-the-art systems
    
  • Communicate with our shippers, receivers and transportation partners to ensure smooth pickups and deliveries
    
    
    
    What you need:
    
    
    • 
      
    • 1+ year of customer service experience preferred
      
    • Excellent telephone and communication skills
      
    • Outstanding organizational skills and attention to detail
      
    • Hall of Fame work ethic and ability to learn at rapid speed
      
    • Basic computer skills including some knowledge of Microsoft Excel
      
    • Ability to thrive and concentrate in a fast-paced open office environment
      
      
      

Keywords: TQL, Charleston , Customer Service Coordinator - Entry Level, Hospitality & Tourism , North Charleston, South Carolina