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Sanctuary Restaurant Reservations Agent

Company: Kiawah Island Golf Resort
Location: Charleston
Posted on: June 24, 2022

Job Description:

WHAT YOU'LL GET:HIRING IMMEDIATELY!Competitive Wages! Health, Dental, 401k & More!Paid Time OffResort Benefits such as $15 Golf!Work in paradise!!Committed to the continuous development and retention of our Team! Job Summary: The Restaurant Reservation Agent at The Sanctuary Hotel is someone who is primarily responsible for optimizing guest's perceived value and overall experience while booking hotel dining at The Sanctuary of Kiawah Island Golf Resort. You will report to the Concierge Manager and Director of Reservations and Concierge Services. Responsibilities & Skills: Provide our guests with information and personalized recommendations based upon your extensive knowledge of all hotel-dining facilities (ex. hours of operation, location, daily and weekly events, dress code, atmosphere, menu. Pre-call guests 7-10 days prior to arrival to offer assistance with planning his/her upcoming dinning. Offering personalized recommendations based upon each guest's individual interests. Possess the ability to apply patience, tact, understanding, and resourcefulness in meeting the many and varied demands of the guests at our luxury resort. Provide friendly and professional service while adhering to the Forbes Travel Guide Five Star and AAA Five Diamond standards. Upholds the core values and policies & procedures of the resort. All other duties as assigned. Training Your two-week training program will begin with an orientation to the resort and hotel, as well as a comprehensive tour of the island. Once you arrive to your department, our team will familiarize you with our department policies and procedures, as well as provide you with a clear understanding of how to navigate and use the different systems and applications necessary to complete your job. Your training will focus on Forbes Travel Guide Five Star and AAA Five Diamond service standards, as well as include extensive information on hotel food and beverage outlets. Qualifications: Minimum Education - High School education required; college degree preferred. Strong typing skills and proficiency with Microsoft Word, Excel, and Outlook are a must in this role. Must work both independently and in a team environment. Excellent communication skills in English both verbal and written. Must be able to pass a background check. Essential Physical Requirements: Must be able to lift and carry up to 15 pounds across short-medium distance. Flexibility with your schedule and willingness to work holidays will be a necessity. Must be open to receiving regular feedback through weekly standards assessments. Must possess a desire to continuously seek out the opportunity to explore and experience new area attractions and restaurants in order to build upon your knowledge of Kiawah Island and the surrounding area. Must be able to work on site due to daily needs of the job requirements. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy. We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com. Other details Pay Type Hourly Apply Now

Keywords: Kiawah Island Golf Resort, Charleston , Sanctuary Restaurant Reservations Agent, Hospitality & Tourism , Charleston, South Carolina

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