Customer Service - Savanah Highway - PT
Company: Auto Club Group
Location: Charleston
Posted on: August 6, 2022
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Job Description:
Job DescriptionTOP REASONS TO WORK AT FINS Car Wash We Care:At
AAA we care for our customers and our team members. We are a brand
that has been known and trusted in the community for over 100
years. Every day, AAA Carolinas team members create moments that go
above and beyond to build broad, deep and enriching relationships
with our members. And no doubt, it s because of our commitment and
dedication.We Compete: This position pays $12.00 per hour, plus
commission pay.We re Flexible:Flexible schedules that give you the
freedom to work hours that best suit you (days, evenings,
mid-shift, weekends).We Teach:You will gain lifelong customer
service skills, learn to work with a team and accomplish goals
together.We re Fun:Work can be awesome, and you should feel great
about your job, every day!Free Car Washes:Every employee receives a
free car wash membership at FINS Car Wash.SUMMARYThe Car Wash Crew
Member provides daily support to members and customers at our FINS
Car Wash Locations. Primary responsibilities for this position
include customer service and attending to vehicles. This is a
client facing position that has a direct impact on key business
results. If you have a strong drive for results and are
passionately committed to helping others, please consider joining
the AAA Carolinas team. Come grow with us.WHAT YOU LL DOWe are an
established automobile club, but we don't take our trusted
reputation for granted. We earn our members' loyalty every day,
with every service contract and face-to-face interaction.PeopleBe a
positive representative of Fins and AAAProcessKeep safety and
customer service the priorityEnsure a positive customer experience
every timeGreet and talk with guests about our services PHYSICAL
DEMANDSThis position involves sitting, standing, walking and normal
physical mobility, including reaching, grabbing lifting, and
carrying typical office equipment, averaging up to approximately 80
pounds in weight. Frequent standing and walking, occasional
sitting.Ability to work outdoors while exposed to the weather
elements. Ex - heat in summer, cold in winterFinger and hand
dexterity is required for frequent and continuous operation of all
site equipment.Normal or corrected hearing to the level of ability
to receive detailed information orally and to accurately understand
normal conversations, both in person and on the telephone.Ability
to process, express and exchange information orally, in writing,
presentations and through online applications.Mental and emotional
ability to work effectively in a busy environment, interacting with
people and dealing with difficult situations.ProductEnsure car wash
qualityEnsure that the location is clean and that all equipment on
the lot is maintainedQualificationsWHO YOU AREQualificationsAbility
to work a flexible scheduleEnsure a safety focused work environment
in all interactions and maintain an ethical work
environment.Ability to hold yourself accountable to define and
deliver measured objectivesTake pride in supporting an exceptional
Customer ExperienceYou have great attitude and want to be a part of
a dynamic team who all work together with the common goal of
ensuring that our members receive the best experience possible from
AAA. CompetenciesMember focusedDedicated to meeting the
expectations and requirements of internal and external
customersEstablishes and maintains effective relationships with
members and gains their trust and respectIs committed and acts with
members in mindDrive for ResultsHas a results focused bias for
actionTakes ownership, fosters an environment of personal
accountability. See it, Own it, Solve it, Do itIs an effective
listener. Seeks to understand before being understoodOperational
excellenceDemonstrates functional excellence within position and
business lineFUNCTIONAL CAREER PATHCar Wash Crew Member > Shift
Manager > Assistant Manager > General ManagerImportant
Note:ACG s Compensation philosophy is to provide a
market-competitive structure of fair, equitable and
performance-based pay to attract and retain excellent talent that
will enable ACG to meet its short and long-term goals. ACG utilizes
a geographic pay differential as part of the base salary
compensation program. Pay ranges outlined in this posting are based
on the various ranges within the geographic areas which ACG
operates. Salary at time of offer is determined based on these and
other factors as associated with the job and job level.The above
statements describe the principle and essential functions, but not
all functions that may be inherent in the job. This job requires
the ability to perform duties contained in the job description for
this position, including, but not limited to, the above
requirements. Reasonable accommodations will be made for otherwise
qualified applicants, as needed, to enable them to fulfil these
requirements.The Auto Club Group, and all of its affiliated
companies, is an equal opportunity/affirmative action employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, gender identity,
sexual orientation, national origin, disability or protected
veteran status.
Keywords: Auto Club Group, Charleston , Customer Service - Savanah Highway - PT, Hospitality & Tourism , Charleston, South Carolina
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