Customer Service Associate

Company: Raising Cane's
Location: Charleston
Posted on: September 24, 2022

Job Description:

Overview:Starting hiring pay range (based on location, experience, qualifications, etc.): $ / hourAs an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.Within your first year of working in the Restaurant, you can earn up to an extra dollar fifty per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!Qualities of awesome Canes Customer Service Associate:Team playerExcellent communicatorHappy, Courteous and EnthusiasticHard working and attentiveResponsible and dependableAuthentic and genuineTakes pride in doing a good jobPerks for all Restaurant Crewmembers:Competitive payCasual work attire and flexible schedulingRestaurants closed most holidays including: MLK Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas and New Year's DayDiscounted tuition benefits and FREE education resourcesBenefits , paid time off and more Benefits OfferedVoluntaryFull-TimePerksDentalVisionSupplemental Life InsurancePet Insurance401(k) With Employer Match (age 21 & older)Crewmember Assistance ProgramDiscounted Online Education OpportunitiesFree Resources For Furthering Your EducationMedical & PharmacyBenefits Concierge ServiceDependent Care Flexible Spending AccountHealthcare Flexible Spending Account Must satisfy one year of service and meet ACA eligibility requirements. Speak with a manager for more details.Paid Time OffClosed for all major holidaysEarly closure for company eventsCasual Work AttireFlexible SchedulingPerkspot Employee Discount ProgramResponsibilities:ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Lift and carry, push or pull heavy objects up to 50 poundsKneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitaskQualifications:ADDITIONAL REQUIREMENTS:Must be 16 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane's culture by balancing Working Hard and Having FunTake initiativeComply with Company policiesRaising Cane's appreciates & values individuality. EOE

Keywords: Raising Cane's, Charleston , Customer Service Associate, Hospitality & Tourism , Charleston, South Carolina