FT Center Store Manager (H)
Company: Food Lion
Location: Charleston
Posted on: January 25, 2023
|
|
Job Description:
Address: USA-SC-Charleston-2245 F Ashleycrossing
Store Code: Store 00933 Grocery (7216916)
Food Lion has been providing an easy, fresh and affordable shopping
experience to the communities we serve since 1957. Today, our
82,000 associates serve more than 10 million customers a week
across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
Support the management and duties of store operations to meet
financial and sales goals. Build associate and customer relations
and promote a strong culture in support of Food Lion Strategy.
Maintain solid communications with the management team, all
associates in the store and throughout the organization.
DUTIES AND RESPONSIBILITIES
--- Manage the Grocery Department, including hiring, training and
developing department associates
--- Supervise the performance of all duties and responsibilities of
department associates and provides ongoing performance management,
training and conducts timely formal performance appraisals for
direct reports
--- Daily management of labor (i.e. expected live) and the coaching
of associates to achieve productivity expectation
--- Providing leadership and motivation within the store to promote
a culture reflective of our Guiding Principles, Core Values, Vision
and Strategy
--- Support the achievement of budgeted financial and operating
results
--- Smile and maintain an atmosphere of enthusiastic customer
awareness with primary emphasis on fast, easy, flexible and
friendly customer service all while creating a positive shopping
experience for customers
--- Role model outstanding, friendly customer service and use
skills and knowledge of department products to offer solutions that
meet or exceed customers' expectations
--- Control store expenses through proper ordering, care for
supplies and equipment
--- Understand and use company tools such as; financial reports,
average cost inventory system (ACIS), scheduling, productivity,
ordering (CAO), and business information systems
--- Perform duties that ensure department appearance, quality,
variety, workplace safety, food safety and department sanitation
are consistently maintained
--- Ensure Grocery Department schedules are written to provide
extraordinary customer service at all times
--- Has a complete understanding of scheduling, sales, projections,
wage percent, interviewing, hiring, training, company information,
and all other items deemed necessary to manage the Grocery
Department
--- Ensure that ordering, receiving, preparation, conditioning and
displaying of merchandise is done in accordance with policies and
guidelines
--- Observe and correct all unsafe conditions that could cause
associate or customer accidents
--- Record and report all associate and customer accidents in
accordance with established Food Lion procedures
--- Monitor shrink ensuring that inventory is accounted for;
provide coaching for associates to recognize and prevent losses
--- Assist with the physical inventory of product on hand
bi-annually
--- Ensure that all advertising and sales promotion materials and
signage applicable to the Grocery Department are properly
utilized
--- Ensure compliance with local, state and federal regulations
--- Adhere to all company guidelines, policies and standard
practices
--- Maintain security standards
--- Successfully complete Computer Based Training (CBT), Training
Packet and Training Aid courses
--- Provide recognition of accomplishments and offers constructive
counseling when necessary as it relates to achieving customer
satisfaction and service while building store sales
--- Perform all other duties as assigned
QUALIFICATIONS
--- High school graduate or equivalent preferred
--- Excellent interpersonal, organizational, communication and
customer service skills
--- Good understanding of store operations preferred
--- Ability and willingness to learn multiple tasks and technical
requirements of the job
--- Ability to use technical information to solve problems
--- Ability to lead and direct others
--- Must meet minimum age requirements to perform specific job
functions
--- Must be able to meet the physical requirements of the position,
with or without reasonable accommodations
--- Must be accredited by the National Registry of Food Safety
Professionals or similar accrediting organization as a "Certified
Food Safety Manager" or will be required to attend company provided
training and have the ability to achieve accreditation within the
first 90 days of employment; Accreditation must be maintained while
employed in a position requiring accreditation
PHYSICAL REQUIREMENTS
--- Ability to use computers and other communication systems
required to perform job functions
--- Ability to use hand held computers for orders, mark downs, scan
outs, and inventory
--- Stand 100% of the time, frequently walking short distances
--- Ability to push or pull up to 2000 pounds using a pallet jack
or float
--- Perform repetitive hand and arm motions
--- Bend and lift products weighing up to 15 lbs. continuously, 25
lbs. frequently, and approximately 100 lbs. on occasion
--- Be able to handle a variety of substances associated with
cleaning and packaging materials, and household cleaners
--- Frequent reaching and grasping at waist level: occasionally
above shoulder or below waist level
--- Meet established volume activity standards for the position
--- Tolerate working in extreme hot/cold temperatures for up to 20
minutes at a time
--- Have sufficient visual ability to check invoices, dates, and
other written documents
Food Lion provides equal employment opportunities to all associates
and applicants for employment without regard to race, color,
religion, sex (including pregnancy, childbirth and related
conditions) national origin, age, disability, sexual orientation,
veteran status, gender identity or gender expression or any other
characteristic protected by law.
Job Requisition: 275288_external_USA-SC-Charleston
Keywords: Food Lion, Charleston , FT Center Store Manager (H), Hospitality & Tourism , Charleston, South Carolina
Click
here to apply!
|