Assistant General Manager (PDI)
Company: 7-Eleven
Location: Ladson
Posted on: January 26, 2023
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Job Description:
Overview Were excited to have now joined the 7-Eleven family of
stores! Directly drives sales and profits in a high volume, complex
location. Assists in overseeing and ensuring that the overall store
condition complies with company standards including: cleanliness,
store and food-service - fast, friendly and delicious, sanitation,
customer service and merchandising thereby maximizing store
profitability, expense control, inventory levels and shortage
control. Helps manage quality and consistent marketing and
merchandising of store and food-service programs. Assists in
fostering a coaching environment where team members want to excel
and are recognized for their achievements. Responsibilities
Customer Service Provides Stripes Friendly customer service by
greeting and assisting customers, and responding to customer
inquiries and concerns. Serves customers by maintaining our Stripes
Friendly philosophy, supported by a value proposition that every
experience will be fast, friendly and delicious. Maintains 100%
in-stock excellence on top selling items. Assists in ensuring team
members are current on product offerings and promotions. Drive
Sales Engages with merchandising team to suggest ways to increase
sales, expand markets, and promote business. Assists in the
planning and implementation of marketing campaigns and sales
promotions, and prepares merchandise displays. Monitors sales
activities through cashier analysis to ensure that customers
receive exceptional customer service. Examines merchandise to
ensure that it is correctly priced and displayed. Operations
Assists in driving sales and profits in a high volume, complex
location. Assists in analyzing financial data including but not
limited to profit and loss statements, shortages, cashier analysis
to identify business opportunities and increase sales. Aids in
planning, implementing and enforcing Company policies, goals and
programs. Helps ensure quality and consistent implementation of all
marketing, merchandising, food-service and gasoline programs and
maintains an awareness of safety and security and a high level of
store appearance. Promotes technology utilization and improved
efficiencies. Assists in the preparation of work schedules to
provide the best possible level of customer service. Performs other
duties as assigned. People Assists in building strong, sales
focused teams through training and coaching to develop top
performing team members. Collaborates with General Manager in
delegating and overseeing store responsibilities. Assists in
coaching team members on how to handle difficult and complicated
situations. Follows company dress code standards as applicable to
Assistant General Managers. Aids in efforts to improve team usage
of technology and learning Stripes business Reports to work on time
and when scheduled. Qualifications Education/Experience High School
diploma (or equivalent) is preferred. Two (2) year degree or above
is strongly preferred. A minimum of one (1) year as top performing
Store Manager at food service location or Assistant General Manager
is required. Must be authorized to work in the United States.
Knowledge and Skills Demonstrated leadership and customer service
skills and competencies. Proven success developing team members.
Demonstrated ability to use P&L and store reports to affect
change. Ability to read and interpret documents such as rules,
operating and maintenance instructions and procedure manuals.
Excellent oral and written communication and intrapersonal skills.
Ability to write routine reports and to speak effectively before
customers and employees. Ability to add, subtract, multiply and
divide in all units of measure using whole numbers, common
fractions and decimals. Ability to exercise sound judgment and work
with minimum supervision. Proficient computer knowledge (Microsoft
products preferred Word, Excel). PDI/Verifone/Topaz experience
preferred. Physical Functions Must be able to stand and/or walk for
full shift. Ability to occasionally lift and/or carry up to 50
pounds from ground to overhead, and/or 60 pounds from ground to
waist level,, up to thirty minutes of workday (i.e., to assisting
in stocking/maintaining inventory levels). Ability to push and pull
with arms up to a force of 128 pounds (i.e., utilizing hand truck.)
Ability to bend at the waist with some twisting, up to one hour of
the workday. May be required to climb a ladder and/or stool, kneel
or crouch to store or retrieve materials and/or place or remove
signs. Ability to grasp, reach, and manipulate objects with hands
all day. This handwork requires eye-hand coordination and may
require bilateral coordination of hands, up to four hours of the
workday. Reasonable accommodations may be made to enable
individuals with disabilities to perform essential job functions.
Essential functions are job duties that an employee must be able to
perform with or without reasonable accommodation. All of the
responsibilities listed above are considered essential job
functions to this position. This job description is subject to
change at any time. #INDSJ711
Keywords: 7-Eleven, Charleston , Assistant General Manager (PDI), Hospitality & Tourism , Ladson, South Carolina
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