AM Restaurant Server
Company: Marriott Charleston
Location: Charleston
Posted on: March 17, 2023
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Job Description:
-Ensure guest satisfaction through dining room cleanliness and
attention to guests' needs.
-Thoroughly and correctly sets up the assigned work station prior
to opening and cleans station at end of shift according to AURO and
Franchisors operational policies and standards to ensure guest
comfort and satisfaction
-Completes all necessary side-work as per restaurant schedule.
-Knowledgeable about all menu items, their garnish, contents and
preparation methods.
-Answers guest's questions regarding such with confidence and
accuracy.
-Is aware of all daily specials, soups, drinks, wines and "86"
items.
-Greets guests promptly at table.
-Utilizes suggestive selling techniques to increase check
averages.
-Takes order accurately and inputs into kitchen food management and
ordering system. Follows proper procedures in completing guest
checks and submitting information to kitchen.
-Check guest order prior to serving to insure that appearance,
temperature and portions arecorrect.
-Serve guest order promptly according to service standards. Returns
as appropriate to ensure all of guest's needs are being met and to
suggestively sell other items.
-Pre-busses and busses all tables as per restaurant standards and
prepares for future customers.
-Notifies manager of all food and beverage supplies needed to
ensure efficient operation of restaurant.
-Has working knowledge of property and all facilities to respond to
guest questions effectively.
Keywords: Marriott Charleston, Charleston , AM Restaurant Server, Hospitality & Tourism , Charleston, South Carolina
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