Concierge (Charleston, SC)

Company: Paladin Consulting, Inc
Location: Charleston
Posted on: March 17, 2023

Job Description:

Paladin Consulting is currently hiring a - - - - - - - - - - - - - - - - - - - -Concierge -to join our team working onsite at our client's office located in Charleston, SC. -We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.Job Title: -ConciergeWork Location: -Charleston, SCDuration: 3 month contract with option to extend -Education/Experience Required: -A minimum of 0-1 year Front Desk, Concierge, customer service or other hospitality experience is preferred. -Hours: 7:30-4:30pm -Job Description & Responsibilities:

• Provides personal services to employees and guests such as arrangement of transportation & travel arrangements, office wayfinding, lobby appearance management, visitor volume tracking & reporting, reception services, visitor refreshments, storytelling & campus tours, meal & activity reservations, guest & administrative support (preparation of meeting materials), shipping, coordinate car detailing & on-site car refueling, laundry & dry cleaning services, gift & package orders and other services as needed.
• Displays a warm friendly, professional greeting to all those entering the property. Answers telephone in friendly, professional manner.
• Maintains accurate records of service requests and status. Maintains records and logs of service requests and tracks their status.
• Responds promptly with accurate and thorough information according to the specific request.
• Arranges and confirms recreational, dining, and/or business activities. Maintains a file of services including transportation sources, accommodations, and referral contacts.
• Serves as point-of-contact for the facilities team as representative of the Workplace Concierge team.
• Follows security and emergency procedures as defined for the property.
• Responds to emergency situations in a calm, efficient manner.
• Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures
• Performs other duties as assigned.Skills & Qualifications:
  • HS Diploma or GED required. Bachelor's degree or professional hospitality accreditations preferred.
  • Prior Customer Service experience required.
  • A minimum of 0-1 year Front Desk, Concierge, customer service or other hospitality experience is preferred. -
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
  • Ability to write routine reports and correspondence.
  • Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
  • Comfortable meeting and engaging with new people.
  • Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help. -
  • Ability to calculate simple figures such as percentages. -
  • Ability to understand and carry out general instructions in standard situations.
  • Ability to solve problems in standard situations.
  • Requires basic analytical skills. -
  • Intermediate skills with Microsoft Office Suite, handheld mobile technologies and applications.
  • Good organizational skills.
  • Ability to work flexible work schedules based on office needs.
  • Physical ability to assist. Able to lift 30 lbs.
  • Strong problem-solving skills. Highly adaptable and flexible.
  • Strong knowledge of the surrounding area and all recreational, hospitality and business-related information.
  • Ability to work independently with little supervision. -For more information or to view other opportunities, visit us at

Keywords: Paladin Consulting, Inc, Charleston , Concierge (Charleston, SC), Hospitality & Tourism , Charleston, South Carolina