Veterans Preferred - Executive Housekeeper
Company: Hyatt
Location: Savannah
Posted on: May 6, 2024
Job Description:
Military Veterans are Encouraged to Apply. -We're looking for an
individual who embodies the luxury lifestyle experience. An ideal
Thompson team member has a passion for creating unique experiences,
that can quickly perpetuate a culture of great design and
superlative service, with a sharp sense of humor. This candidate
will have a passion for exceptional hotel service and who can
express that belief in an atmosphere of spontaneity and
authenticity. The Executive Housekeeper is responsible for all
duties of the housekeeping operation and cleanliness levels in all
areas of the property. This position requires strong attention to
detail, leadership skills, and the ability to effectively deal with
department heads, guests, and team members.
- Responsible for short and long term planning and the management
of the hotel's Housekeeping operations
- Develop and recommend the budget, labor cost plans and
objectives and manages within those approved plans
- Solid understanding of housekeeping and laundry supplies and
pars
- Teach employees importance of, and how to greet guests and
courteously solve guest requests
- See that inspection program is consistently maintained
- Assure all safety and security policies and procedures are
followed
- Work closely with all other Departments
- Inspect some rooms daily
- Experience purchasing linens and housekeeping supplies
- Current on latest housekeeping and laundry technology
- Work closely with vendors to assure proper pricing, delivery,
and maintenance
- Experience teaching, supervising, and mentoring multilingual
and multicultural staff
- Ensure OSHA and ADA policies are adhered to
- Experience with turndown service, special needs of VIP Guests,
foreign dignitaries, etc. helpful
- Insures proper staffing levels for customer service goals
- Coach and counsel employees to reflect Thompson service
standards and procedures
- All other duties as assigned by leadership
Qualifications:
- Demonstrated ability to effectively interact with people of
diverse socioeconomic, cultural, disability, and ethnic
backgrounds.
- 4 years or more of progressive hotel Rooms Management
experience (typically with Hyatt).
- With opening hotels, previous hotel pre-opening experience
preferred
- Service oriented style with professional presentations
skills
- Hotel/Hospitality degree an asset
- Must possess the following strengths: high energy,
entrepreneurial spirit, motivational leader, effective
communicator, effective in providing exceptional customer service
and ability to improve the bottom line
- Clear concise written and verbal communication skills in
English
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and
administrative skills
Keywords: Hyatt, Charleston , Veterans Preferred - Executive Housekeeper, Hospitality & Tourism , Savannah, South Carolina
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