Guest Services Representative - Evening-1
Company: Medical University of South Carolina
Location: Charleston
Posted on: April 2, 2026
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Job Description:
Job Description Summary The Guest Services Representative
reports to the Manager of Guest Services. Under general
supervision, the Guest Services Representative covers inpatient and
outpatient House Concierge units and information services areas. In
addition, this role provides a high level of customer services
while offering support and quality services to meet the needs of
the patients, patient family members, visitors, guest and
nursing/clinical team members. In order to achieve optimal
satisfaction for all customers, this position ensures patient
comfort and facilitates hotel accommodations, access to Chaplin and
community social services for patients, family members and
visitors. The Guest Services Representative also functions as the
liaison between the patients, family members, visitors, guests and
the clinical team members within the department. Entity Medical
University Hospital Authority (MUHA) Worker Type Employee Worker
Sub-Type? Temporary Cost Center CC000451 CHS - Guest Services Pay
Rate Type Hourly Pay Grade Health-19 Scheduled Weekly Hours 6 Work
Shift Evening (United States of America) Job Description The Guest
Services Representative reports to the Manager of Guest Services.
Under general supervision, the Guest Services Representative covers
inpatient and outpatient House Concierge units and information
services areas. In addition,this role provides a high level of
customer services while offering support and quality services to
meet the needs of the patients, patient family members, visitors,
guest and nursing/clinical team members. In order to achieve
optimal satisfaction for all customers, this position ensures
patient comfort and facilitates hotel accommodations, access to
Chaplin and community social services for patients, family members
and visitors. The Guest Services Representative also functions as
the liaison between the patients, family members, visitors, guests
and the clinical team members within the department. Additional Job
Description Education: High School Degree or Equivalent Work
Experience: 0-6months If you like working with energetic
enthusiastic individuals, you will enjoy your career with us! The
Medical University of South Carolina is an Equal Opportunity
Employer. MUSC does not discriminate on the basis of race, color,
religion or belief, age, sex, national origin, gender identity,
sexual orientation, disability, protected veteran status, family or
parental status, or any other status protected by state laws and/or
federal regulations. All qualified applicants are encouraged to
apply and will receive consideration for employment based upon
applicable qualifications, merit and business need. Medical
University of South Carolina participates in the federal E-Verify
program to confirm the identity and employment authorization of all
newly hired employees. For further information about the E-Verify
program, please click here:
http://www.uscis.gov/e-verify/employees
Keywords: Medical University of South Carolina, Charleston , Guest Services Representative - Evening-1, Hospitality & Tourism , Charleston, South Carolina
