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Turndown Attendant

Company: The Dewberry Charleston
Location: Charleston
Posted on: October 12, 2019

Job Description:

Responsible for performing a wide range of tasks to ensure the cleanliness of guest rooms and common areas to enhance the hotel guest experience. Must be able to perform all aspects of the housekeeping division: o Room Attendant o House-person o Public Area Attendant Responsibilities include but not limited to: o Execute flawless turndown service for in house guests. Clean and disinfect guest rooms. Change soiled linens and make guest beds Follow procedures to assure the standards are met for the turndown service o Monitoring Housekeeping Office and Closet Inventories o Assist in assuring Housekeepers have all the items needed to perform their functions. o Restock linens, toiletries, and other in room amenities o Ensure guest rooms meet established cleanliness and appearance standards. o Remove and deposit trash into appropriate receptacles. o Superior attention to detail while inspecting guest rooms, public areas, and other hotel areas. o Establish and communicate housekeeping policies and procedures. o Respond to guest requests and ensure issues are resolved. o Escalate guest service issues where appropriate. o Notify maintenance of damage or necessary repairs of guest room fixtures, furniture or equipment. o Assist and support management in a variety of functions. Job Requirements: 1. High school diploma/GED required. 2. Minimum of One year hotel/hospitality experience. 3. One year supervisory experience. 4. Ability to lift fifty pounds, bend or stand for long periods of time. 5. Ability to work overtime, evenings, overnights, weekends or holidays. 6. Ability to operate hand tools and cleaning equipment. 7. Dependable work ethic with a positive attitude.

Keywords: The Dewberry Charleston, Charleston , Turndown Attendant, Hospitality & Tourism , Charleston, South Carolina

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