Traveling Donor Services Phlebotomy Trainer
Company: The Blood Connection
Location: Charleston
Posted on: August 7, 2022
Job Description:
At The Blood Connection, every role plays a part in saving
lives. Join our team and help make an impact in your community
today!
We offer a generous benefits package including a great 401k match,
tuition reimbursement, yearly increases, company bonus, and 24 days
PTO!
Position Overview
A Donor Services Trainer provides and documents training for
apheresis, special donations and when required, whole blood
collections procedures. Training is performed in accordance to
departmental procedures, processes, policies along with FDA and
AABB regulations/standards and training records are maintained in a
method that ensures completeness and accuracy. This role conducts
departmental audits to ensure staff are performing tasks correctly
and promptly takes action to correct any unapproved deviations.
This role assists Donor Services management with various
departmental tasks and projects. The Donor Services Trainer sets an
exceptional example for excellent customer service and technical
performance. This role provides on floor collection staff duties
when required. This role travels to various fixed site centers as
needed which may require short term out of town stays depending on
distance and length of training needs.
Essential Functions
- Provides training and development for staff performing donor
collections
- Obtains and maintains CPR instructor certification and provides
CPR training for new hire and existing staff
- Provides remedial training as indicated by Donor Services
management
- Provides updates in regard to trainee progress/challenges to
appropriate manager
- Ensures staff training manuals are inspection/audit ready
- Updates departmental JDTRs (Job Description Training
Requirements) as needed
- Assists with training related issues during external and
internal inspections/audits
- Ensures Donor Services procedures, processes and policies are
current and in compliance with regulatory standards
- Performs departmental audits to ensure all equipment QC meets
compliance standards
- Assists with investigation and completion of Donor Services
occurrence reports and provides retraining for staff with
unacceptable occurrence rates
- Assists with daily collection QC review when required
- Works on floor performing collection duties when required
- Performs special projects as indicated by Donor Services
management
- Provides back up for department management
- Other duties as assigned or requiredDepartmental:
- Maintains standards established by FDA, AABB, CLIA and other
governing bodies; stays abreast of new and/or impending regulatory
changes
- Stays abreast of new trends, technology, regulations as related
to donor collections
- Acts as a resource for collections staff
- Functions to foster teamwork and enhance operational
successMinimum Qualifications
- High School Diploma or GED
- CPR Instructors Certification (preferred prior to hire, but may
obtain after acquiring position)
- Two years of blood collection experience
- General knowledge of Hematology
- Valid Drivers License with no major infractions and dependable
transportation
- Ability to organize and prioritize workload and meet
deadlines
- Excellent analytical, organizational, interpersonal, verbal,
and written communications skills
- Strong computer skills including intermediate skill level with
Microsoft Word, Excel, and PowerPoint
- Excellent customer services skills
- Ability to read, understand, and follow written and verbal
instructions
- Ability to follow SOP in a heavily FDA regulated
environment
- Ability to communicate effectively, tactfully, and courteously
to patrons, donors, sponsors, and co-workers
- Ability to work with all levels and in a diverse work
environment
- Ability to establish and maintain effective working
relationships with staff, management, and peersPhysical Demands
The physical demands described here are representative of those
that must be met to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
- Lifting and/or pulling/pushing up to 50 pounds
- Standing or walking for an extended period
- Bending and twistingEqual Opportunity Employer
Veterans/Disabledby Jobble
Keywords: The Blood Connection, Charleston , Traveling Donor Services Phlebotomy Trainer, Human Resources , Charleston, South Carolina
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