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Technical Assistant

Company: The Garland Company, Inc.
Location: Charleston
Posted on: May 27, 2023

Job Description:

Exempt/Non-Exempt: Exempt
Reports to: Sales Manager


The Technical Assistant are hired to assist in the Garland Sales Representative's execution of
their job responsibilities as it relates to project management, on-site quality control, contractor
and customer daily communication, core sampling, inspections and assistance with
specifications, details, RAMP (Roof Asset Management Planning software), asset management,
etc. Additionally, the position will plan, coordinate, direct and supervise subcontractors and
vendors engaged on project ensuring that they complete the work on time, within budget and to
the quality specified. This person will work directly with the Garland Sales Representative,
client, subcontractors and vendors to facilitate the completion of project.

Assist in assessing new projects and leak solutions via inspection reports, photographs and working with subcontractors.
Assist in development of asset management plans, project specific plans, details and
Controls the flow of information on project site.
Manages sub-contractors by evaluating, monitoring and controlling performance.
Track jobsite progress via daily reports and photographs.
Monitors the work and compares work in place to the schedule and specification
Enforce quality assurance and control for compliance with the specification.
Provide daily updates to the Garland Representative's team.
Other duties as assigned.


Must possession at least a high school diploma and a post-secondary degree is preferred. A
background in construction, construction design, estimating, engineering or architecture is
preferred. Must possess excellent skills in math, writing, public relations and communication,
both written and oral. Proficiency in Microsoft Office (Word, Excel,). Ability learn Visio or
Lucid Chart and Microsoft Project. Ability to multi-task in a detailed oriented team environment.
Ability to work effectively with all levels of management with emphasis on the sales force and
end user.


The Technical Assistant must be able to carry, push, pull, reach and lift up to 60 lbs. of roofing
material routinely; climb ladders/ extension ladders routinely; climb ladders while carrying
packages or bags weighing approximately 30 lbs.; climb and traverse different roof levels; jump down from different roof levels; read at, above, and below shoulder height; occasionally stoop, kneel or crouch; sufficient manual dexterity required to operate equipment and to cut and manipulate products/ materials and use a flashlight; tolerate inclimate weather, including
excessive heat, cold, humidity, and rain; and have a normal range of tolerance to household and other types of typical industrial/ construction chemicals and solvents.

The Technical Assistant must be able to communicate orally in a clear, concise and effective
manner with the customers, account representatives, company representatives, management,
staff, and the public in face-to-face, one-on-one and group settings. Ability to use a telephone for communication. Maintaining regular predictable and punctual attendance at assigned job
locations is essential. Ability to establish and maintain effective working relationships with
others. Use office equipment such as a personal computer, copier and facsimile machines.
Ability to communicate in writing in a clear, concise and effective manner. Sit or stand for
extended time periods. Hearing and vision required to be within normal ranges. Must have the
ability to travel domestically, so the ability to operate a motor vehicle and maintain a valid
Driver's license is required. Overnight travel may be required.


Garland Staffing Solutions is an equal opportunity/affirmative action employer. All qualified
applicants will receive consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity or expression, transgender status, age, national origin,
disability, or status as a disabled, recently separated, other protected, and Armed Forces service medal veteran (collectively, "protected veteran") or any other characteristic protected by law.

Keywords: The Garland Company, Inc., Charleston , Technical Assistant, IT / Software / Systems , Charleston, South Carolina

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