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Desktop Support Analyst

Company: Robert Half Technology
Location: Charleston
Posted on: October 12, 2019

Job Description:

Desktop Support Technician candidates will be interested in Robert Half Technology's new job opening, if they have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. You might be our ideal candidate, if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is long-term temporary-to-full-time in nature and is based in the Charleston, South Carolina, area. Major responsibilities - Support, examine, and repair computer systems, hardware, printers, and computer peripherals - Deliver computer desktop support in accordance with established policies and procedures - Interface regularly and effectively with ticket submitters - Curate records of daily data communication transactions, issues and remedial actions taken or installation activities - Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Match hardware repairs with the appropriate vendors - Resolve computer problems, and give guidance on appropriate action/solutions- Knowledge of IP Subnetting - Solid understanding of Troubleshooting Networks - Strong familiarity with DHCP/DNS - Desktop support or related experience - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals - provided by Dice

Keywords: Robert Half Technology, Charleston , Desktop Support Analyst, IT / Software / Systems , Charleston, South Carolina

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