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Senior User Experience Designer

Company: Blackbaud
Location: Charleston
Posted on: December 6, 2019

Job Description:

About Blackbaud:

At Blackbaud, we're here to help good take over. We lead uniquely at the intersection point of technology and social good, providing cloud software, services, expertise, and data intelligence that empowers and connects people to drive impact for social good. We serve the entire social good community, which includes nonprofits, higher education institutions, K-12 schools, healthcare organizations, faith communities, arts and cultural organizations, foundations, companies, and the individual change agents who support them. With millions of users in 100+ countries, our vision is to power an Ecosystem of Good-- that builds a better world. Our customers are passionate about making the world a better place, and we're inspired by the opportunity to help them raise resources, deliver programs, manage operations, and understand their outcomes.

So you're a happy, dedicated designer, but what if you could be even happier? Imagine if your dedication helped ensure that non-profit organizations were able to continuously deliver their vital services to the groups they serve. We are looking for a mid-level designer to join our team.

What you'll be doing:

As a senior user experience designer you will be responsible for designing solutions that delight users and allow them to advance and achieve their philanthropic missions. You'll be the design lead in product development teams partnering with product and engineering peers to discover and deliver new web-based software through the entire product development lifecycle.

You will work to frame customer and business problems with teams through design research, concept and experience validation. Ultimately, you will be discovering great product solutions that solve these problems. Along the way, you will create and test solutions in order to validate the value and user experience of the solution or features. You'll contribute effective documentation and communication of the user experience. You'll build lasting relationships with multiple product teams and contribute to an open, creative, dynamic, and productive atmosphere.

In addition, you'll be an active member of a centralized user experience design group. You'll work closely with a seasoned team of user experience professionals to define, grow, and maintain the design system and practices for Blackbaud as well as further develop your own capabilities and skills.

Who we're looking for:

The ideal candidate will have at least 5 years of experience as a UX designer including user research, prototyping and using visual communication tools (eg. Axure, Balsamiq, Sketch). You can design solutions for end-to-end scenarios that involve multiple users and know how to frame and reframe the problem when you get started. You know when and how to use various tools in your toolbox and persuade others about your process. We are looking for thinkers and innovators who are energized by developing delightful, creative solutions to complex problems and we'd love to hear from you!

Please include professional portfolio samples or URLs in your submission.

Why you'll want to come work here:


  • Our benefits are unmatched. Not only do we offer competitive salaries, 4 weeks paid time off, tuition reimbursement, and 401K match, we also provide endless community involvement opportunities to encourage our employees to give back, through our CSR programs like gift matching and volunteer for vacation.
  • Blackbaud has been named to Forbes America's Best Employers for Diversity 2019, Forbes America's Best Midsize Employer 2019, and AnitaB.org's Top Companies for Women Technologists 2018, we are rapidly growing and offer incredible opportunity for career advancement!
  • We understand that people thrive in a culture focused on teamwork and purpose. That's why Blackbaud offers a tremendous company culture, encouraging open, collaborative working environments in all of our offices around the world, including; North America, Australia, the United Kingdom and Costa Rica.
  • We have proven that we are one of the best technology companies to work for. Blackbaud has been ranked Best Technology Company in Charleston, SC for the fourth year in a row, and ranked by BuiltIn Austin as one of the Best Places to Work in Austin, TX.

    Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube

    Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

    To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Keywords: Blackbaud, Charleston , Senior User Experience Designer, Other , Charleston, South Carolina

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