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Lead Credentialing Specialist

Company: Verge Health
Location: Charleston
Posted on: January 17, 2020

Job Description:

POSITION: Lead Credentialing Specialist

LOCATION:
Charleston , SC

JOB ID: 356

# OF OPENINGS: 1

-------------------------

Founded in 2001 Verge Health is a risk management company with a focus on governance, risk and compliance for healthcare (GRCH). Verge Health offers software and services that empower healthcare organizations to proactively protect and defend patients, caregivers, and facilities against errors, adverse events, and policy violations for optimal quality and safety. Our Converge Platform and Strategic Advisory Services provide our 850+ clients the tools, insights, and support they need to advance along their high reliability journey.

A Charleston, SC based healthcare software company, Verge and our employees are dedicated to creating safer healthcare, helping lead the charge to zero harm. People who choose to work with Verge Health enjoy the team environment focused on continuous improvement delivering the best technology and solutions possible, ensuring our clients have access to leading features and functionality. We take our jobs and our mission very seriously, but that doesn t mean we don t have fun. It s the best of both worlds in one of the most beautiful cities in the country.

Interested in joining our team* We have a Lead Credentialing Specialist position available.

Essential Duties and Responsibilities

Application Processing (50%)

* Use industry knowledge to evaluate application for accuracy and completeness

* Request, complete, and finalize all pending verifications

* Responsible for the collection of all organization specific documents

* Finalize application and review for quality assurance

* Follow-up on all MSO review comments and necessary investigations

* Track all pending verifications and application issues through committee review

Customer Service (25%)

* Provide quality customer support to all levels of personnel

* Excellent phone presence and strong written communication skills

* Aptitude to understand and explain software systems and new processes

* Utilize critical thinking to resolve support and client questions

* Collaborate with teammates to ensure client needs are met

Client Management (25%)

* Participate in weekly client coordination calls

* Track and meet client application deadlines

* Create and maintain successful relationships

* Assist with special client projects

* Assist with general new client implementation as required


Qualifications

* Bachelor s degree

* 1-2 years relevant experience required

* Competent in the use of Microsoft software products


Other Skills/Abilities

* Strong communication skills

* Ability to endure large volumes of data entry & information management

* Strong time management skills especially with demanding and recurring deadlines

* Ability to be innovative, establish priorities, and make decisions independently

* Handling sensitive and confidential information appropriately

* Keen Attention to detail


Verge Health is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

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Keywords: Verge Health, Charleston , Lead Credentialing Specialist, Other , Charleston, South Carolina

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