We have an immediate need for an experienced Hotel General
Manager who has a passion for delivering awarding winning service,
exhibits exceptional salesmanship and understands how to achieve
company-wide expectations regarding bottom-line profitability. This
is a hands-on position that requires nights, weekends and holidays
Required outstanding leadership capabilities demonstrated by
one’s ability to direct and inspire an entire Hotel Staff toward
achieving award winning service, revenues and gross operating
profits. Must be an "expert" on the respective PMS system.
Oversight and direction of the entire hotel including but not
limited to Sales & Marketing, Revenue Management, Food and Beverage
Operations, Front Office, Housekeeping & Maintenance.
Certification required by IHG Hotels – this will require offsite
training and overnight travel at times.
Extensive and in-depth prior hotel managerial experience with
like hotels, including high volume restaurant or banquet
Knowledge of overall budgets, P&L responsibilities, menu
design, food and beverage costs, buffet set-up’s and contracts, RFP
proposal processes, Sales Pro (or like sales contact manager),
BEO’s, sales solicitation including contracts and proposals.
Responsible for assisting in the writing and execution of the
hotels Sales & Marketing Business Plan and Operating Budget
Provide Award Winning Service by exceeding client expectations
as evident by client surveys.
Analyze, interpret and act upon statistical information and data
on a daily basis. This would include STAR report, Market Vision
Reports (or like market reports), Yield Management reports, food
costs and margins, ADR/Occupancy and RevPar.
Drive sales with direct, daily interaction with the Sales
personnel as well as all Department Heads and hotel line staff.
Ability to coach and communicate with staff.
Excellent communication skills, both written and oral. Must be
able to type and write professionally and proficiently.
Time management, organizational and leadership skills.
Ability to work under pressure to achieve Service, Occupancy,
ADR, RevPar and F&B sales budgets/targets.
Confident, self-driven, dynamic and loves to learn. Has a strong
ability to take direction and suggestion from others.Willingness to
go the extra mile to get the job done.
Loves interaction with the public, extroverted personality –
genuine care for others demonstrated by daily interactions. Wants
to work with the public and staff.
We are an Equal Opportunity/Affirmative Action Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identify, national origin, protected veteran status or
status as an individual with a disability.
NORTHPOINTE HI EXP CHRLS DT is an EEO employer -
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