Licensed P&C - Customer Sales and Service Rep.- Work at Home- Auto Club Group

Company: AAA (The Auto Club Group)
Location: Charleston
Posted on: January 12, 2021

Job Description:

Job DescriptionWhat you will do: (Primary Duties & Responsibilities)The Auto Club Group is seeking prospective Full-time Customer Sales and Service Reps who can generate new sales, retain existing members and grow ACG's overall book of business through our multiple product offerings. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 60+ million members.In this position, you will have the opportunity to:* Provides a high-level of customer-focused sales and service in a high volume, fast paced call center environment* Educate customers on insurance products and services recognizing cross-sale opportunities within the context of the customer interaction* Accept payments, applications and process rewrites and reinstatements on policies and memberships* Promote insurance, membership and other ACG products and services to new and current membersWith our powerful brand and the mentoring we offer, you will find your position as a Customer Sales and Service Representative can lead to a rewarding career at our growing organization.How you will benefit:* Our Auto Club Group Customer--Sales and Service Reps earn a competitive salary with a potential of earning bonuses and sales incentives Customer Sales and Service Reps receive 100% backing from one of America's most trusted brands to include paid training and continued education* Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:* 401k Match* Medical* Dental* Vision* PTO* Paid Holidays* Tuition ReimbursementQualificationsWe're looking for candidates who: (Preferred/Required Qualifications)* Minimum of 6 months of customer-service experience in a fast-paced computer automated business environment.* Preferred: 1-2 years of customer service, contact center and/or sales experience in an Insurance environment or related industry.* Have obtained a Property & Casualty license in their state of residence* Preferred: Prior MI Insurance experience/have been using the license for at least one year.--- Successful representatives will possess the following attributes:o Effective communication skillso Critical thinking skillso Time management skillso Active listening skillso Work ethico Sense of accountabilityWhat it's like to work for us:We serve our members by making their satisfaction our highest priority. We do what's right by sustaining an open, honest and ethical work environment. We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger.Who we are:The Auto Club Group helps AAA Members enjoy life's journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 13 states in the upper Midwest and the Southeast.The Auto Club Group has established four long-term enterprise goals:* Long-term, sustainable, profitable growth* AAA Membership growth and renewal* Operational excellence* Become the "flagship club" of the AAA FederationImportant Note:The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Keywords: AAA (The Auto Club Group), Charleston , Licensed P&C - Customer Sales and Service Rep.- Work at Home- Auto Club Group, Other , Charleston, South Carolina