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Club Lounge Server

Company: Belmond
Location: Charleston
Posted on: April 9, 2021

Job Description:

Description

Employees receive:

*Great Pay*

*Travel Discounts*

*Complimentary Meals*

*Complimentary uniforms and shoes*

*401K Match*

*Medical, Dental, Vision & Short Term Disability*

A career with Charleston Place, A Belmond Hotel is a step beyond the ordinary. Where America's favorite travel destination comes to life with our legendary service. Giving guests a different glimpse at a destination they thought they knew. Plus, the potential for personal and career growth are endless. Consider this your personal invitation to a career of detailed experiences and enthusiastic discovery.

A perennially Conde Naste Traveler and Travel + Leisure Award Winner, Charleston Place, A Belmond Hotel strives to deliver memorable experiences that are the ultimate expression of southern hospitality.

Requirements

  • Complete of all staff duties at the end of a shift.
  • Monitor food usage during shift to ensure proper food presentation throughout food service times.
  • Schedule proper maintenance of equipment and proper cleaning of lounge furniture.
  • Be pleasant, smile and greet all guests, using surnames when possible.
  • Attend to and anticipate guests' needs.
  • Merchandise hotel food and beverage outlets, VSOE Boutique and Health Club & Spa.
  • Set-up and breakdown food stations by the appropriate time stated in the training manual.
  • Maintain stock at appropriate levels and complete all side work.
  • Provide artichoke fold napkins.
  • Prepare alcoholic beverages for guests.
  • Polish and clean all glasses in assigned areas for guest use before setting them out.
  • Deliver, pick up and break down dishes.
  • Clean coffee machines and urns; prepare coffee.
  • Ensure furniture and floors are clean and arranged according to specifications.
  • Maintain cleanliness of the 7th and 8th floor elevator landing and the halls of each floor.
  • Polish all silver used for serving on a weekly or as needed basis.
  • Ensure by example that the Belmond philosophy is known.
  • Observe standards for the department in image, appearance, and grooming; properly represent the company and the profession to outside organizations; return business calls the same day.
  • Be knowledgeable of, implement, communicate, and comply with policies of Belmond Charleston Place, its Hotel Human Resources Department, and Belmond.
  • Assist in other areas as needed.
    Ability to communicate fluently in English with hotel guests and employees. Ability to provide friendly, efficient and courteous service to guests. Ability work under pressure, be organized, self-motivated and work well with others. Strong positive attitude and ability to initiate light conversation with guests. Knowledge of hotel property and operating hours of each guest service area. Basic knowledge of Charleston and surrounding areas. Knowledge of proper handling and storage of food and beverage items. Ability to provide legible communication. Ability to complete work in a timely, accurate and thorough manner. Ability to work effectively and relate well with senior management, colleagues, and individuals inside and outside the hotel. Understanding of the luxury hotel environment. Additional foreign language skills a plus.

    Ability to communicate fluently in English with hotel guests and employees. Ability to provide friendly, efficient and courteous service to guests. Ability work under pressure, be organized, self-motivated and work well with others. Strong positive attitude and ability to initiate light conversation with guests. Knowledge of hotel property and operating hours of each guest service area. Basic knowledge of Charleston and surrounding areas. Knowledge of proper handling and storage of food and beverage items. Ability to provide legible communication. Ability to complete work in a timely, accurate and thorough manner. Ability to work effectively and relate well with senior management, colleagues, and individuals inside and outside the hotel. Understanding of the luxury hotel environment. Additional foreign language skills a plus.

    EOE/DFWP

    Benefits

    Belmond Charleston Place provides a comprehensive benefits package for full-time employees including medical, dental, vision, disability, life and AD&D insurance. You are eligible for the majority of these plans after 60 days of full-time employment. The effective date will be the first of the month following your 60th day worked. We also offer 401(k) retirement savings plan, paid vacation and holidays, as well as tuition assistance.

Keywords: Belmond, Charleston , Club Lounge Server, Other , Charleston, South Carolina

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