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Room Service Associate

Company: N Charleston Embassy Suites
Location: North Charleston
Posted on: April 10, 2021

Job Description:

Hotel:
North Charleston Embassy Suites

Job Description

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Executive Chef, Banquet Manager or All Purpose Manager

Equipment: Uniform

Primary Purpose:

The primary purpose of the Room Service Associate is to provide guests with an excellent room service experience.

Work Performed:

The R oom Service Server will be tasked with the following duties, responsibilities, and assignments:


- Present s menu s , answer guest questions, and suggest food and beverage items ;
- Take food and beverage orders , relaying them to the kitchen ;
- S erve and deliver room service items to guests ;
- Compute bill and accepts payment , tracking sales receipts ;
- Report tips for tax processing ;
- Maintain wait station by keeping area tidy , clean, disinfected and stock ed with glasses, silverware, and related supplies ;
- S et-up, delivery and presentation of room service orders and VIP amenities ;
- Coordinate amenity delivery request in connection with the kitchen department ;
- Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management and
- Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Prior customer service experience

Preferred Prior Experience:

Six (6) months of previous server, and/or cashier experience

Preferred Education:

High school diploma or equivalent

Required Licenses/ Certification:

Food Safety Training certified or become certified within first 60 days of employment.

Alcohol Awareness certified or become certified within first 60 days of employment

Preferred Technology:

Previous experience with Micros operating system

Physical:

A ble to lift a minimum of 50lbs occasionally

Able to lift 10lbs regularly

Able to push/pull 20lbs regularly

Able to bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other:

F lexible to work day shifts, early mornings, evenings, n ights, weekends and holidays

In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Keywords: N Charleston Embassy Suites, Charleston , Room Service Associate, Other , North Charleston, South Carolina

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