Room Service Associate
Company: N Charleston Embassy Suites
Location: North Charleston
Posted on: April 10, 2021
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Job Description:
Hotel:
North Charleston Embassy Suites
Job Description
Profile:
Telecommute: No
Bonus Eligible: No
Direct Reports: No
Reports To: Executive Chef, Banquet Manager or All Purpose
Manager
Equipment: Uniform
Primary Purpose:
The primary purpose of the Room Service Associate is to provide
guests with an excellent room service experience.
Work Performed:
The R oom Service Server will be tasked with the following duties,
responsibilities, and assignments:
- Present s menu s , answer guest questions, and suggest food and
beverage items ;
- Take food and beverage orders , relaying them to the kitchen
;
- S erve and deliver room service items to guests ;
- Compute bill and accepts payment , tracking sales receipts ;
- Report tips for tax processing ;
- Maintain wait station by keeping area tidy , clean, disinfected
and stock ed with glasses, silverware, and related supplies ;
- S et-up, delivery and presentation of room service orders and VIP
amenities ;
- Coordinate amenity delivery request in connection with the
kitchen department ;
- Follow all company safety and security policies and procedures,
including reporting accidents, injuries and unsafe work conditions
to management and
- Any and all other work as required to complete the primary
purpose of the position.
Qualifications:
Required Prior Experience:
Prior customer service experience
Preferred Prior Experience:
Six (6) months of previous server, and/or cashier experience
Preferred Education:
High school diploma or equivalent
Required Licenses/ Certification:
Food Safety Training certified or become certified within first 60
days of employment.
Alcohol Awareness certified or become certified within first 60
days of employment
Preferred Technology:
Previous experience with Micros operating system
Physical:
A ble to lift a minimum of 50lbs occasionally
Able to lift 10lbs regularly
Able to push/pull 20lbs regularly
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Other:
F lexible to work day shifts, early mornings, evenings, n ights,
weekends and holidays
In addition to competitive compensation packages, Atrium
Hospitality offers competitive benefits packages; 401k; tuition
reimbursement; commissions for referred and booked hotel business;
as well as discounted rates at any of our hotels for associates,
their immediate family members and friends. Our associates and
leaders are driven everyday to make Atrium Hospitality a great
place to work and grow. Come grow with us!
EOE, including disability/vets
Empleador con igualdad de oportunidades, incluidos personas con
discapacidad y veteranos
Keywords: N Charleston Embassy Suites, Charleston , Room Service Associate, Other , North Charleston, South Carolina
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