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Project Manager

Company: SERVPRO of Dorchester County/Greater Northern Char
Location: North Charleston
Posted on: May 3, 2021

Job Description:


The Reconstruction Project Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute reconstruction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in reconstruction services.

Primary Roles and Responsibilities

1. Customer Satisfaction

a. Management of the customer experience and overall customer satisfaction.

b. Manage all warranty activities.

2. Project Initiation

a. Evaluate and sell projects.

b. Educate customers on the reconstruction process.

3. Project Planning

a. Identify and document project scope of work.

b. Maintain customer and client communications.

c. Review estimates.

d. Obtain customer and client agreement on scope and estimate.

e. Ensure proper permits are acquired.

4. Project Execution

a. Review budgets.

b. Create project schedule and timeline.

c. Identify and qualify subcontractors and resource providers.

d. Negotiate terms and set expectations with customers and clients.

Necessary Experience and Skill Set

Previous construction management experience Superb customer service track record Effective written and oral communication Intermediate math skills Experience in restoration and/or construction preferred

This is a full-time position, working 8:00 a.m. 5:00 p.m., MondayFriday. Salary commiserate with experience.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Keywords: SERVPRO of Dorchester County/Greater Northern Char, Charleston , Project Manager, Other , North Charleston, South Carolina

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