Ports Field Service Engineer

Company: ABB LTD
Location: Charleston
Posted on: June 12, 2021

Job Description:

Ports Field Service Engineer

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

ABB Marine & Ports is transforming the industry through electrical, digital and connected solutions. Our innovative technologies are redefining the future, bringing new levels of reliability, efficiency and sustainability to shipping while making our ports and terminals safer, greener and more productive. Working with customers to ensure our products and systems provide maximum performance, our Service teams solve a wide variety of key industrial challenges. We increase productivity and reliability, lengthen product life span and improve safety. Critically, we also reduce costs, energy consumption and emissions. The role reports to the Manager Port Service. As a Ports Field Service Engineer (FSE), you will be responsible for planning and executing, with minimal professional guidance, complex technical field assignments involving the installation, modification, test, inspection or repair of company products and equipment. The FSE may also coordinate work with other groups to ensure meeting customer commitments. Since the FSE is often the one who interacts with the customer's operations people, they may also recommend measures to improve operations and customer service.

Your responsibilities

• General: Follows ABB policies and business ethics.
• Works in accordance with ABB procedures using applicable tools.
• Submits job paperwork in a timely fashion immediately following the applicable job assignment.
• Technical: Works independently to install, modify, test, repair, or inspect company products and equipment including, but not limited to: PLCs, Drives, HMIs, automation, rotating machinery, low voltage and medium voltage circuit breakers, transformers, switchgear, and/or protection relays - depending on the engineer's area of knowledge and training.
• Performs or coordinates complex and diverse engineering activities associated with field projects.
• Interprets technical drawings and schematics and makes changes as necessary in the field to reflect work carried out on site.
• Increases product and technical knowledge through factory or third party training, technical manuals, and conventional or non-conventional resources.
• Troubleshoot and repair equipment, applying personal knowledge and experience.
• Provides technical advice to customers on-site and remotely.
• Works closely with project managers to coordinate site activity. Assume the role of site manager on some smaller projects.
• Provides leadership in the assembly and operation of lab and field service equipment.
• Records, compiles, and reduces data for analysis and assists in the subsequent assessment and reporting.
• Leads assigned field services - responsible for planning, analysis, and reporting of projects ranging in complexity from simple to advanced.
• Assumes the role of a mentor or an advisor to less experienced company personnel and customers.
• Ensures safety and quality in the field.
• Projects: Represent the company in conferences and meetings with customers.
• Prepares or provides input for technical documents such as specifications, quotations, procedures, or technical reports.
• Reports opportunities and problems to management.
• Prepares timesheets, service reports, expense reports and other documents immediately following the work assignment.
• Sales: Promotes to customers, ways to optimize their operations or make general improvements.
• Seeks other opportunities to promote customer satisfaction and foster harmonious business relations.
• Assists the business development unit with technical knowledge for generating quotations and proposals.
• Leadership and personal characteristics: Good sense of urgency to Customer needs / Good Customer relations.
• Displays integrity and professional attitude.
• Trustworthy and efficient.
• Good leadership and interpersonal skills.
• Possesses good communication skills.
• Decisive.

Your background

• Five or more years experience in drives and PLC/process control systems. Familiarity with motors and Medium Voltage (MV) power distribution
• Bachelor Degree in engineering or other technical field.
• Alternately a special combination of education and experience and/or demonstrated accomplishments.
• Familiarity with port/container crane work environment and procedures.
• Ability to obtain a Transportation Workers Identification Card (TWIC).

Benefits

• Retirement plan
• Life insurance
• Disability insurance
• Medical insurance
• Wellbeing program

More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf http://www1.eeoc.gov/employers/poster.cfm. http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

Keywords: ABB LTD, Charleston , Ports Field Service Engineer, Other , Charleston, South Carolina