Personal Care Connector
Company: Amerihealth
Location: Charleston
Posted on: October 8, 2021
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Job Description:
Your career starts now. We’re looking for the next generation of
health care leaders.
At AmeriHealth Caritas, we’re passionate about helping people get
care, stay well and build healthy communities. As one of the
nation's leaders in health care solutions, we offer our associates
the opportunity to impact the lives of millions of people through
our national footprint of products, services and award-winning
programs. AmeriHealth Caritas is seeking talented, passionate
individuals to join our team. Together we can build healthier
communities. If you want to make a difference, we’d like to hear
from you.
Headquartered in Philadelphia, AmeriHealth Caritas is a
mission-driven organization with more than 30 years of experience.
We deliver comprehensive, outcomes-driven care to those who need it
most. We offer integrated managed care products, pharmaceutical
benefit management and specialty pharmacy services, behavioral
health services, and other administrative services. Discover more
about us at www.amerihealthcaritas.com. This role is eligible for a $1,500
sign-on bonus Responsibilities: The Personal Care Connector (PCC) is a high-touch, extremely
effective service specialist, responsible for supporting the daily
operations of Medicare Member Services (Personal Service Program),
integrated care management, and utilization management program
interventions. The PCC performs in a contact center
environment, effectively handling calls from Members, Providers and
other areas, internal and external to the company. The PCC
handles daily routine calls from Members & Providers in accordance
with metric and performance requirements, identifies members with
Care Gaps/HEDIS related health conditions and assists them in
accessing care through Plan benefits and community resources.
The PCC will handle all in/outbound calls and transactions directly
supporting Clinical staff and assigned local teams, provide members
with problem resolutions, educational materials, and carry out
strategies to increase health care adherence to reduce barriers to
care. Education/ Experience: Other Skills:
Keywords: Amerihealth, Charleston , Personal Care Connector, Other , Charleston, South Carolina
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