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Front Desk Supervisor - The Mills House

Company: Mills House
Location: Charleston
Posted on: November 19, 2021

Job Description:

Join our fun and amazing Mills House hospitality team! Flexible scheduling, super benefit package, immediate matching 401(K), FREE lunches, hotel room discount rates and more!

The Mills House

Initially built in 1853, The Mills House Wyndham Grand - otherwise known as "The Pink Hotel" - is an astounding testament to the history of Charleston. Southern charm and vintage elegance shine through the sun-soaked courtyards and terraces, while grand iron archways guide you to a sleepy respite among breathtaking South Carolina blooms.

Position Info
The Front Desk Supervisor will assist in the supervision of the front desk staff to ensure guest service and operations meet standards. This position works the front desk as needed, trains staff, and responds to more complex questions and exceptions. Will organize, confirm, process, and conduct guest check-in/out, room reservations, requests, changes, and cancellations. Secure payment, and verify and adjust billing, activate and distribute room keys, process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.

Keywords: Mills House, Charleston , Front Desk Supervisor - The Mills House, Other , Charleston, South Carolina

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