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Auto Damage Claims Adjuster - Catastrophe Team

Company: Progressive
Location: North Charleston
Posted on: November 22, 2021

Job Description:

Auto Damage Claims Adjuster - Catastrophe TeamJob Number: 184270Join one of FORTUNE's 100 Best Companies to Work For -!As an auto damage claims adjuster for our National Catastrophe Response Team, you'll complete vehicle damage estimates and/or oversee the estimatic quality of repair facilities. You'll ensure the estimates are accurate and in accordance with the terms of Progressive's policy contracts, physical damage standards, and state regulations. In addition, you'll work with repair shops to facilitate timely completion of repairs and ensure the quality of repairs meet customer and Progressive expectations. This is a remote position where you'll be able to work out of the comfort of your own home. Travel will be required to catastrophe locations as needed.Duties & responsibilities

  • Maintains availability to deploy at any time within the requirements of the deployment rotation schedule
  • Accurately and timely inspects vehicle and writes estimate, documents claim related information appropriately, and makes decisions consistent with claims standards and local laws
  • Setting clear and accurate expectations regarding repair duration, estimate detail, repair outcomes and financial obligation
  • Completes estimate timely, updates PD Suite appropriately and meets productivity goals.
  • Identifies related and unrelated damage (prior damage)
  • Makes total loss determination and establishes total loss evaluationsMust-have qualifications
    • Bachelor's degree or higher or a combined total of five years of work experience and/or college education
    • Must have one year of automotive, appraisal / estimatics or insurance experience
    • Work or educational experience must include:
      • Making decisions
      • Solving problems
      • Planning, prioritizing, and organizing
      • Effectively communicating verbally and in writing
      • Customer service
      • Valid driver's license and auto insurancePreferred skills
        • Estimating experience is highly preferredSchedule: 10-hour days during CAT seasonCompensation
          • $60,000 - $70,000/year
          • During CAT season this role is eligible for CAT pay and a 10% shift differential (year-round)
          • Gainshare bonus up to 16% of eligible earnings based on company performanceBenefits
            • 401(k) with dollar-for-dollar company match up to 6%
            • Medical, dental & vision, including free preventative care
            • Wellness & mental health programs
            • Health care flexible spending accounts, health savings accounts, & life insurance
            • Paid time off
            • Paid & unpaid sick leave where applicable, as well as short & long-term disability
            • Parental & family leave; military leave & pay
            • Diverse, inclusive & welcoming culture with Employee Resource Groups
            • Career development & tuition assistanceEqual Opportunity Employer#LI_Remote tag # -2021 FORTUNE Media IP Limited. All rights reserved. Used under license..Job: ClaimsPrimary Location: United States-South Carolina-N CharlestonSchedule: Full-timeEmployee Status: RegularWork From Home: No

Keywords: Progressive, Charleston , Auto Damage Claims Adjuster - Catastrophe Team, Other , North Charleston, South Carolina

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