Service Porter/Lane Greeter

Company: Crews Chevrolet
Location: Charleston
Posted on: May 15, 2022

Job Description:

Job DescriptionCrews Chevrolet has been an established dealership in the Charleston community for many years. We pride ourselves on being locally-owned and family-oriented. We are always seeking qualified, enthusiastic individuals to join our team -- if that sounds like you, we'd love to meet you!Job DescriptionThe Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

What We Offer

• Health insurance
• 401(k) Plan
• Vacation and personal days
• Employee-preferred pricing
• Promote from within
• Growth opportunitiesDuties and Responsibilities:
  • Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
  • Determines if customers coming into service have an appointment. Records customer's name, VIN, tag number, mileage, and existing vehicle damage (walk around)
  • Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
  • Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
  • Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
  • Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
  • Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
  • Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
  • Drives vehicles to and from service lane, service stalls, and parking lot as needed.
  • Clean up in and around the shop facilities.
  • Makes key tags for vehicles
  • Maintains a professional appearance
  • Performs other duties as assigned
  • Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.Qualifications
    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
    • The requirements listed are representative of the knowledge, skill, and/or ability required.
    • Positive attitude and can-do mentality
    • Hardworking personality, shown leadership qualities and eagerness to improve
    • Excellent communication and customer service skills
    • Valid driver's license and clean driving recordWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Crews Chevrolet, Charleston , Service Porter/Lane Greeter, Other , Charleston, South Carolina