Company: Restaurant Depot
Location: North Charleston
Posted on: June 24, 2022
Position Title: Front End Supervisor
Supervisor: Branch Manager
Supervises Cashiers, Front-End Loaders, Checkers and U-Boat
+ Supervises, trains and evaluates cashiers, front-end loaders,
checkers and U-boat retrieval.
+ Ensures friendly, efficient and professional customer
+ Ensures compliance with established sales and security policies
+ Investigates and resolves customer complaints in a timely and
+ Assists customers with product location and detailed information
+ Plan and prepare work schedules to include lunch and
+ Performs cashier "check-outs" and operates register, when
+ Performs Supervisor functions of voids and returns, price
adjustments, IOUs (F-6) vs. invoicing and cancels transactions.
+ Assists checkers in comparing customer receipts to items on cart
to avoid losses.
+ Efficiently uses industry specific software to resolve customer
inquiries, price checks, inventory queries and price
+ Performs other work-related duties as required and assigned.
Education, Experience and Skills Required:
+ Bachelor's Degree, OR
+ High School Diploma of GED with at least 4 years experience in
customer service or related field, OR
+ Any appropriate combination of education and experience.
+ Ability to read, analyze and interpret general business
periodicals, professional journals, and technical procedures.
+ Ability to effectively present information and respond to
questions from managers, clients, and general public
+ Ability to calculate figures, and amounts such as discounts,
interest, proportions, percentages, area, mass and volume.
+ Effective oral and written communication skills.
+ High level of interpersonal skills to handle sensitive
+ Commitment to company values and strong customer orientation.
+ Computer Literacy
+ Lift/Carry Abilities (measured for maximum or average load)
+ Lift - 50 lbs
+ Carry strength (50' or less) - 50 lbs
+ Frequent lift/carry (> 12x/hour) - 50 lbs
+ Constant lift/carry (> 30x/hr) - 20 lbs
+ Physical Aptitudes (rated based on level of skill involved)
+ Agility/dynamic balance 80-119%
+ Finger dexterity - 80-100%
+ Manual dexterity - 80 - 100%
+ Posture Tolerance (rated based on frequency or time involved)
+ Stand/walk - constantly
+ Reach above shoulder level - occasionally
+ Twist/turn head - occasionally
+ Bend over/stoop - occasionally
+ Climb steps/ladder - occasionally
+ Kneel/squat - occasionally
+ For the most part the ambient will be room temperature, due to
proximity of work-station to the exit doors, room temperature may
change according to the season and the level of activity at the
I fully understand the responsibilities and qualifications required
for this job. Furthermore, I find that I am capable of performing
the required functions.
Keywords: Restaurant Depot, Charleston , Front-End Supervisor, Other , North Charleston, South Carolina
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