Customer Care Specialist
Posted on: August 5, 2022
Terminix Service, Inc. of Awendaw, SC is looking to hire a
Customer Care Specialist. This job reports to the North Augusta
Branch office. All work is performed in person at our office in
Are you a customer service professional with some clerical
experience who is looking for better hours and pay? Are you
interesting in starting a career with a stable, respected, and
growing pest control company? If so, then please read on!
This full-time customer service office position starts at $15/hr.
plus competitive commission. If this sounds like the opportunity
that you've been looking for, apply today!
ABOUT TERMINIX SERVICE, INC.
Under the ownership of the Knox family since 1947, Terminix
Service, Inc. is a locally owned, independent business with its
home office in Columbia, SC. Headquartered in Columbia, SC., we
provide exceptional Commercial, Wildlife and Residential Pest
Control Services from 54 branches across South Carolina, western
North Carolina, and the CSRA region of Georgia. We are a unique
blend of a family business and major corporation. We are recognized
for being among the top 10 pest control companies in the country.
But don't let size overwhelm you. Our senior leadership is from the
second and third generations of the Knox family. When you join the
Terminix Service team, you're among family. We invest in the people
and communities where our employees live and work. We are not just
in the BUG business, we're in the PEOPLE business.
A DAY IN THE LIFE AS A CUSTOMER CARE SPECIALIST
As a Customer Care Specialist, you arrive at the office each day
determined to provide superb customer service to our clients and
help keep our office running smoothly. Your primary
responsibilities are to greet clients, answer phones, schedule and
confirm appointments, manage accounts, handle accounts payables and
receivables, process payments and invoices, and update spreadsheets
and logs. You love keeping everything organized and accurate. And,
as the front line for our clients and a liaison to the pest control
technicians, your excellent interpersonal and communication skills
are an essential part of your success.
Your can-do customer service is often the first glimmer of hope for
clients under siege and puts them at ease as you help them
troubleshoot their issues and connect them with the services that
they need. Your friendly, helpful demeanor comes through in all
your interactions, whether in person or on the phone, and your
attention to detail ensures that needs are met and accounts handled
competently. You are never bored as there are always a variety of
office tasks, including running errands, that you can help
QUALIFICATIONS FOR A CUSTOMER CARE SPECIALIST
* Customer Service experience
* Need prior Office experience, including billing, collections, or
* Valid driver's license and clean driving record
* Ability to pass a background check and drug screening
* Sales ability
*Prefer prior Call Center work experience.
Do you have exceptional customer service skills and understand good
phone etiquette? Are you service-oriented, patient, and able to
empathize with others? Are you able to prioritize tasks
effectively? Can you present yourself in a professional manner? If
so, then you might just be perfect for this Customer Care
ARE YOU READY TO JOIN OUR OFFICE TEAM?
If you feel that you would be right for this Customer Care
Specialist position, please fill out our initial 3-minute,
mobile-friendly application. We look forward to meeting you!
Keywords: Terminix, Charleston , Customer Care Specialist, Other , Awendaw, South Carolina
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