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Part Time Night Auditor

Company: The Vendue Hotel
Location: Charleston
Posted on: November 25, 2022

Job Description:

*POSITION SUMMARY: *

The Night Auditor is responsible for taking care of all duties related to client servicing during the night shift, including overseeing all guest requests, keeping all official paperwork up to date and managing the front desk end of day reports.

*MAIN DUTIES AND RESPONSIBILITIES: *

* Check in guests, answer phones and take reservations if needed.
* Respond to guest complaints, requests and emergencies.
* Balance the cash drawer and drop log receipts.
* Run next day arrival reports with alerts and notes, leave copy for AM team.
* Charge all departing third party Virtual Cards, communicate completion with an alert as well as in the EOS report.
* Run the End of Day reports.
* Move the Arriving third party Virtual Cards to the appropriate billing window.
* Attach notes to third party reservations, reminding GSA's to obtain guests' email address, zip code and phone numbers.
* Prepare and deliver guest breakfast bags with the support of the overnight valet

*SUPERVISORY RESPONSIBILITIES: * None

*JOB REQUIREMENTS: *

*Education: *A High School Diploma or equivalent, An associate's or bachelor's degree in tourism, hospitality, or hotel management is a plus.

*Experience: *

* 1 year experience as a Night Auditor or in a similar role, preferably in the hospitality industry in a customer facing role.
* Experience with opera management software and accounting is a plus.

*Skills: *

* Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
* Service Orientation -- Actively looking for ways to help people
* Speaking -- Talking to others to convey information effectively.
* Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.
* Reading Comprehension -- Understanding written sentences and in work related documents.
* Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.paragraphs in work related documents.
* Time Management -- Managing one's own time and the time of others.
* Writing -- Communicating effectively in writing as appropriate for the needs of the audience.
* Coordination -- Adjusting actions in relation to others' actions.

*WORKING CONDITIONS: *

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*Equipment to Be Used: *Opera, POS, HelloShift, Gmail & Google apps.

*Physical & Mental Requirements: *

* Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis.
* Must be able to occasionally lift, carry, push & pull up to 50 lbs with assistance
* Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
* Must be authorized to work in the United States
* Must be able to work well under pressure
* Must be able to accurately give and follow instructions, both verbally and written
* Must be highly detailed orientated
* Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).
* Must be professional in appearance and demeanor

*Work Environment: * While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat)

EOE/DFWP

Job Type: Part-time

Pay: $18.00 per hour

Schedule:
* Night shift

Ability to commute/relocate:
* Charleston, SC 29401: Reliably commute or planning to relocate before starting work (Required)

Education:
* High school or equivalent (Preferred)

Experience:
* Hotel experience: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: The Vendue Hotel, Charleston , Part Time Night Auditor, Other , Charleston, South Carolina

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