Client Services Specialist
Company: REFERSTAYS LLC
Location: Pawleys Island
Posted on: January 26, 2023
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Job Description:
About RentalGaurdianRentalGuardian, the leading InsureTech
Partner for the Vacation Rental Industry, is looking for a Client
Service Specialist to assist our customers and their travelers
while providing world-class customer service. Our ideal match will
possess a positive attitude, outgoing by nature, energetic,
efficient, innovative mindset, and willingness to rise to new
challenges.Job DescriptionYou will be responding to tickets and
phone calls from customers which can entail educating customers on
how to use the software. Investigating, analyzing, documenting and
resolving issues for customers. Performing testing and training of
new releases. Additional duties as assignedWhat You'll DoAbility to
communicate complex issues to multiple audiencesAbility to work
both independently and as part of a teamPatience and ability to
stay calm under pressureAbility to handle escalations and conflict
with poiseAttention to detailAbility to meet established
timelinesAbility to follow directionsTechnical aptitudeAbility to
handle a dynamic work environmentReporting and account
auditingInnovation and creativityCan do attitudeWhat We're Looking
ForMicrosoft SuiteProblem solvingPresenting technical
informationExceptional reading and writing skillsExperience in
telephone support with a high focus on customer resolution and
satisfactionTypeHourly, Non-exempt, Full-TimeLocationPawleys
Island, SCBenefits IncludeCompetitive PayHealth Insurance: Medical,
Dental, Vision and Prescription PlansHealth Savings
AccountsRetirement Savings Plan (401K) with discretionary company
matchShort and Long Term DisabilityCompany Paid $25,000.00 life
insuranceSupplemental Life and AD&D InsuranceEmployee
Assistance ProgramPaid HolidaysPaid VacationPaid Volunteer
TimeInhabit Employee Discount ProgramsOur Company is an Equal
Opportunity Employer and complies with all federal, state, and
local laws, including providing reasonable accommodations to
applicants.#HP
Keywords: REFERSTAYS LLC, Charleston , Client Services Specialist, Other , Pawleys Island, South Carolina
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here to apply!
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