Client Services Specialist
Company: REFERSTAYS LLC
Location: Pawleys Island
Posted on: January 27, 2023
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Job Description:
About InhabitInhabit is a software company serving the
residential and vacation property management industries. Its
strategic partnerships deliver best-in-class software solutions and
services while fostering innovation and collaboration with
like-minded entrepreneurs and industry leaders. The company
believes that property managers should have the opportunity to
choose platforms that best support their business goals and benefit
from strategic partnerships across their ecosystem. Inhabit has
several private equity partners, including Goldman Sachs Asset
Management, Insight Partners, Greater Sum Ventures and PSG, that
are committed to helping support the Company's commitment to
property management software innovation. To learn more, visit About
RentalGaurdianRentalGuardian, the leading InsureTech Partner for
the Vacation Rental Industry, is looking for a Client Service
Specialist to assist our customers and their travelers while
providing world-class customer service. Our ideal match will
possess a positive attitude, outgoing by nature, energetic,
efficient, innovative mindset, and willingness to rise to new
challenges.Job DescriptionYou will be responding to tickets and
phone calls from customers which can entail educating customers on
how to use the software. Investigating, analyzing, documenting and
resolving issues for customers. Performing testing and training of
new releases. Additional duties as assignedWhat You'll Do
(Functions & Responsibilities)Ability to communicate complex issues
to multiple audiencesAbility to work both independently and as part
of a teamPatience and ability to stay calm under pressureAbility to
handle escalations and conflict with poiseAttention to
detailAbility to meet established timelinesAbility to follow
directionsTechnical aptitudeAbility to handle a dynamic work
environmentReporting and account auditingInnovation and
creativityCan do attitudeWhat We're Looking For (Minimum
qualifications)Microsoft SuiteProblem solvingPresenting technical
informationExceptional reading and writing skillsExperience in
telephone support with a high focus on customer resolution and
satisfactionTypeHourly, Non-exempt, Full-TimeLocationPawleys
Island, SCBenefits IncludeCompetitive PayHealth Insurance: Medical,
Dental, Vision and Prescription PlansHealth Savings
AccountsFlexible Spending AccountDependent Flexible Spending
AccountCritical IllnessAccidentRetirement Savings Plan (401K) with
discretionary company matchShort and Long Term DisabilityCompany
Paid $25,000.00 life insuranceSupplemental Life and AD&D
InsuranceEmployee Assistance ProgramPaid HolidaysPaid VacationPaid
Volunteer TimeInhabit Employee Discount ProgramsOur Company is an
Equal Opportunity Employer and complies with all federal, state,
and local laws, including providing reasonable accommodations to
applicants.
Keywords: REFERSTAYS LLC, Charleston , Client Services Specialist, Other , Pawleys Island, South Carolina
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